This smoke-free aparthotel features free self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Other amenities that guests will find include free WiFi and a dishwasher.
Urban Rest Sylvia Park offers 34 accommodations with air conditioning. This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Languages
English
Property amenities
Internet
Free WiFi, with speed of 50+ Mbps
Parking and transportation
Free uncovered self parking on site
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Cleaning supplies
Toaster
Cookware/dishes/utensils
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Property is also known as
Urban Rest Sylvia Park Auckland
Urban Rest Sylvia Park Aparthotel
Urban Rest Sylvia Park Aparthotel Auckland
Frequently asked questions
Is Urban Rest Sylvia Park pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urban Rest Sylvia Park?
Self parking is free at this property.
What time is check-in at Urban Rest Sylvia Park?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Urban Rest Sylvia Park?
Check-out is at 10:00 AM.
Where is Urban Rest Sylvia Park located?
Located in Mount Wellington, this aparthotel is 0.2 mi (0.3 km) from Sylvia Park Shopping Center and 2.1 mi (3.4 km) from Mt. Smart Stadium. Ellerslie Racecourse and Ellerslie Events Centre are also within 6 mi (10 km). Auckland Sylvia Park Station is 15 minutes by foot.
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Urban Rest Sylvia Park Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 23 reviews
10 - Excellent
17
Rating 8 - Good. 5 out of 23 reviews
8 - Good
5
Rating 6 - Okay. 1 out of 23 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 23 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 23 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Sharan
10 February 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean & reception service great, free parking.
Sharan
Stayed 4 nights in Feb 2025
10/10 Excellent
Toa
4 October 2024
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, very tidy and close to everything
Toa
Stayed 4 nights in Sep 2024
10/10 Excellent
Manju
17 January 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.
Manju
Stayed 4 nights in Jan 2025
8/10 Good
zubina
28 January 2025
Liked: Amenities, property conditions & facilities, communication
Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.
zubina
Stayed 9 nights in Jan 2025
10/10 Excellent
ryan
15 November 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Exceeded expectations and great value!
ryan
Stayed 4 nights in Nov 2024
10/10 Excellent
Taina
13 November 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
They had great customer service and was clean and efficient
Taina
Stayed 3 nights in Nov 2024
10/10 Excellent
Laura
15 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best accommodation so far in Auckland.
Great location, but train station by the mall and close to the motorway.
Laura
Stayed 3 nights in Oct 2024
10/10 Excellent
Selina
21 October 2024
Liked: Cleanliness, property conditions & facilities, communication
The room was very spacious and well facilitated. Handy to Sylvia Park. Felt very secure.
Selina
Stayed 5 nights in Oct 2024
10/10 Excellent
Kenneth
15 November 2024
Liked: Cleanliness, property conditions & facilities, communication
The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation.
You should sanitize matress.
Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest)
Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.
Erina
10/10 Excellent
Je
22 February 2025
Liked: Cleanliness, property conditions & facilities, communication
Je
Stayed 10 nights in Feb 2025
10/10 Excellent
Je
16 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication