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The Grand by SkyCity

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with 11 restaurants

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Photo gallery for The Grand by SkyCity

Reception
View from room
Front of property
Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is SAR 496
SAR 570 total
includes taxes & fees
2 Mar - 3 Mar

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

65-inch Smart TV with satellite channels, pay movies

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | City view

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 211 reviews
The price is SAR 489
SAR 563 total
includes taxes & fees
23 Feb - 24 Feb
Horizon by SkyCity

About the neighborhood

Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 2 min walk
  • University of Auckland - 9 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury eco-certified hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services, and 4 bars. Treat yourself to a manicure/pedicure, a hot stone massage, or a body treatment at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and a front-desk safe
  • Smoke-free premises, massage treatment rooms, and 1 meeting room
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 312 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Cassia
  • MASU
  • Depot
  • The Sugar Club
  • Huami

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Self parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand by SkyCity?

Self parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Check-out is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1023 out of 1443 reviews
Rating 8 - Good. 258 out of 1443 reviews
Rating 6 - Okay. 91 out of 1443 reviews
Rating 4 - Poor. 41 out of 1443 reviews
Rating 2 - Terrible. 30 out of 1443 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kurt T

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great gym. One elevator out so waited long often. Housekeeping was late (4:45 PM).
Stayed 3 nights in Feb 2025

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Jan 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location. Entire experience was top notch.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and definitely not our last. Great views from our room and the actual room was spacious. The sofa was super comfortable, as was the bed. We cannot wait to return.
Stayed 2 nights in Jan 2025

10/10 Excellent

K.T., Ellicott City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location.
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Grand. Staff was wonderful. Breakfast was excellent, dinners great as well.
Stayed 2 nights in Jan 2025

6/10 Okay

Adrian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a couple of rooms on a Saturday for a birthday. The rooms were tidy and clean and staff were extra helpful as I’d expect for a 5 star establishment, however: • Wasn’t advised of the room bond when I booked months ago. Other hotels I’ve stayed in haven’t charged this when paying by credit card, rather they’ve taken my credit card details and charged if necessary. I'm fine with paying a bond but not having this clearly outlined was poor. Not sure if this was an issue with Expedia or the details provided by the hotel in Expedia’s listing. • Wasn’t advised that there was a food and beverage allowance for each room when we checked in. Was only told of this on check out when I tried to pay for the items I’d consumed and we were too short on time to use the balance of the allowance before we left. They have offered a credit for the next time stay but I rarely stay in the CBD at all so I’m still waiting on word of where else this can be used e.g. their restaurant. • The person who took my ID on check-in didn’t give it back. The next day I was contacted saying that I was the one who left it there? They were kind enough to post this back to me though which was appreciated. The TV in the room also wasn’t completely functional but like the other 3 points it was a minor inconvenience at the end of the day. Overall for the price and expectations of a 5 star hotel the experience fell a little flat.
Stayed 1 night in Jan 2025

10/10 Excellent

deborah

Traveled with partner
Liked: Cleanliness, amenities
Close to all the action, restaurants, pool and gym racilities werd fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 5 nights in Jan 2025

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, loved having the casino restaurants and other activities in the hotel. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Kershia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, the lobby and terrace were classy, service was good. They could use more staff at the concierge. And need more lifts which they are currently working on. Breakfast was good as well
Stayed 1 night in Jan 2025

10/10 Excellent

Joan, Winnipeg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper class establishment. Staff interaction and look have improved by well over recent stays. Whomever is running TheGrand now is doing it right. It was an absolute pleasure.
Stayed 3 nights in Jan 2025

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Location. The personal os extremly nice
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...sooo close to Everything...AllBlacks Experience, Meta, Casino, waterfront...fabulous.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great property
Stayed 3 nights in Jan 2025

10/10 Excellent

David James Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at The Grand at the beginning of our honeymoon and we wish we could've stayed longer. The team were so kind and made our stay extra special. We could not thank them enough!
Stayed 1 night in Jan 2025

10/10 Excellent

Amy, Kamas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice and helpful staff. Room was very nice, clean and quiet. The breakfast buffet was huge! Great location to walk to many sites within Auckland.
Stayed 1 night in Jan 2025