Ponsonby Central Penthouse

Enjoy a stylish experience at this centrally located place.Indulge in the pinnacle of luxury living with this exclusive penthouse retreat, perched atop the award-winning Ponsonby Central precinct. Designed for those who appreciate refined elegance and seamless indoor-outdoor living, this private oasis offers breathtaking 360° views of Auckland’s city skyline, harbour, and the Waitākere Ranges. Just steps away from Ponsonby’s best dining, shopping, and nightlife, this sanctuary blends convenience.

Damage and Incidentals:
Guests are responsible for any damage to the property caused during their stay. Any such damage may result in additional charges to cover repair or replacement costs.
The property reserves the right to charge for any incidentals or additional services requested by the guest.

Pet Policy:
We have a zero-pet policy. If we detect that pets have been in the home, any resulting damage or additional cleaning required may incur extra charges, which will be billed to your account.

Smoking Policy:
Please do not smoke or vape inside the home or anywhere on the property. If we detect any signs of smoking, including odors or residue, additional cleaning fees may apply, and these charges will be billed to your account.

Liability Disclaimer:
The property owner or Stay Luxe is not liable for any loss, damage, or injury incurred during the guest's stay, including but not limited to personal belongings, vehicles, or valuables.

Compliance with Rules and Regulations:
We have zero tolerance for parties. If one is reported, we must call local law enforcement immediately. Please respect your neighbours and keep noise to a minimum after 10 pm. Security call-out fees will be applied and charged to your account.

Lost Keys:
Keys and swipes are valuable, so please handle them with care. If lost, a replacement fee will be applied to your account. If you lock yourself out, you will be responsible for the cost of delivering a spare key.

Breakages:
Please inform us of any breakages during your stay. We won’t charge for minor cutlery/glassware etc.

Left Luggage:
Unfortunately, we cannot store luggage at the apartment. There are a couple of options for leaving your luggage around the CBD before your check-in time of 3 pm.

Fire and Evacuation Procedures:
Please refer to the procedures on the front of the building manual.

Truvi:
To ensure a safe and secure experience for both our guests and property owners, we partner with Truvi for a quick and seamless guest verification process. You will be asked to pay a small damage waiver via third-party provider Truvi to protect up to $500 in case of accidental damage during your stay. Truvi will contact you via email and/or text to complete the process. Please do so prior to arriving at the property to enable a quick and easy check-in. Once this process is complete, you will receive all check-in instructions two days before arrival.