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Marsden Viaduct Hotel

4.0 star property
Bayside Auckland hotel in Auckland Central Business District with spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
View from property
Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe King Room with Marina View | Premium bedding, down comforters, pillowtop beds, in-room safe
Junior King Suite Balcony, Pool View | City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Parking available
The price is SAR 421
SAR 485 total
includes taxes & fees
7 Jan - 8 January 2025

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Room options

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area | 50-inch Smart TV with digital channels, TV, Netflix

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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9.4 out of 10, Exceptional, (130)
The price is SAR 297
SAR 341 total
includes taxes & fees
28 Dec - 29 Dec
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About the neighborhood

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 14 min walk - 1.2 km
  • Spark Arena - 4 min drive - 2.0 km
  • Eden Park - 8 min drive - 5.1 km

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬8 min walk
  • ‪Tuckshop - ‬3 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬4 min walk

About this property

Marsden Viaduct Hotel

Upscale hotel revitalized in 2023 and located near Sky Tower
Located close to Auckland Ferry Terminal and Spark Arena, Marsden Viaduct Hotel provides a grocery/convenience store, a coffee shop/cafe, and a bar. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a sports massage, reflexology, or a body wrap. The on-site local and international cuisine fine-dining restaurant, LA' Maree- on site, offers breakfast, brunch, lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
  • Express check-out, bicycle parking, and a living plant wall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 80 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and smart speakers.
Extra amenities include:
  • Heating and portable fans
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

Languages

English, Filipino, Hindi, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (NZD 45 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour offsite parking within 328 ft (NZD 50 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 500 meters
  • Roundtrip train station shuttle (surcharge) from 6:00 AM - 11:30 PM
  • Train station shuttle on request, at scheduled times
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 35-52 for adults and NZD 15-52 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • LA' Maree- on site
  • French Press Cafe- Onsite
  • Grape and Olive- Onsite

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Bike parking
  • Bike storage
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Cribs/infant beds (surcharge)
  • DVD player
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Dock
  • Outdoor furniture

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • Stereo
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • DVD player
  • Netflix
  • Premium channels
  • Streaming services
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea filters (reusable)
  • Cookware/dishes/utensils
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 percent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 100 per night
Cribs (infant beds) are available for NZD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 35 to 52 for adults, and NZD 15 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 100 per night
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Towels fee: NZD 0 (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 9429049065527

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Is Marsden Viaduct Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Marsden Viaduct Hotel?

Self parking is available for NZD 45 per night. Limited spots are available.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Marsden Viaduct Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Marsden Viaduct Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 50 per person applies.

Where is Marsden Viaduct Hotel located?

Located in Auckland Central Business District, this spa hotel is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 mi (3 km). Gaunt Street Tram Stop is only a 2-minute walk and Daldy Street Tram Stop is 4 minutes.

Marsden Viaduct Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 282 reviews" "
Rating 8 - Good. 73 out of 282 reviews" "
Rating 6 - Okay. 32 out of 282 reviews" "
Rating 4 - Poor. 18 out of 282 reviews" "
Rating 2 - Terrible. 11 out of 282 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
False information on the Expedia site for this hotel. Never mentioned that you have to pay 25$ extra per person to use the pool. No microwave in the unit ( as mentioned on the site) and no air conditioning. I was told by the staff that the lower rate we paid for this hotel excluded the pool / spa/ gym services
Stayed 2 nights in Dec 2024

10/10 Excellent

Leesah

Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, central and convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Hamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent clean and quiet hotel within easy walking distance of everything we needed to do in Auckland.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth, Rangiora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ngakete

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Catie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This was a very weird experience. The bed was comfy and clean but the room overall was very tired, very dusty and not clean. No ac so noisy fan had to be going all night. No hot water this morning and no concierge overnight till 7am so I was unable to contact anyone. Very poor value for money. Do not recommend
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Leesah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service, amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property and room were excellent and the situation is perfect, right next to the Viaduct quarter and marina. It's in the same building as the Sofitel. An odd set up where you have to be met in the foyer and taken up to the fourth floor to check in, as you need a swipe card to get to that floor and until you have checked in, you don't have one. Apart from that, I'd definitely stay again
Stayed 1 night in Nov 2024

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Property conditions & facilities
They never vacuumed or cleaned effectively. Never wiped down bed side tables etc. Airconditioning did not cool the room
Stayed 4 nights in Nov 2024

6/10 Okay

Karl

Traveled with partner
The blind are broken and can’t open the one to go outside on deck
Stayed 1 night in Nov 2024

8/10 Good

Analyn

Traveled with partner
Liked: Property conditions & facilities
Close to the CBD
Stayed 2 nights in Nov 2024

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving at the hotel, you enter through the Sofitel and have to phone the Marsden Reception to have someone physically come down and escort you to reception for check-in. The room was very tidy with the bare minimums for tea and coffee and toiletries (no shower caps etc) Unfortunately there were no USB points for charging so bring your own chargers. The air conditioning was not working. When I mentioned this, they said they were aware and were requesting to have the temperatures improved. This didn't happen during our 2 nights stay. We had the hot water go off half way through a shower in the middle of the day. Nothing like a cold shower to try and rinse off the soap. after calling reception, this was rectified within about 20 minutes. The TV was pretty challenging to use - there was no easy way to get to the channels and were only freeview channels it seemed.
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
This is a weird, cheaper hotel on one floor inside a normal hotel. There was no parking (because this hotel only borrows parking from the real hotel, and apparently not that much of it), the wifi didn’t work, and the in-room thermostat controls didn’t work. I received no assistance from the front desk in dealing with either of the last two issues, including what I suspect was a lie about “contacting maintenance to change the temperature on their end.” The room itself was nice, but the overall air was of a nice place run cheaply. Don’t recommend, there are plenty of nicer hotels for similar money in Auckland.
Stayed 1 night in Nov 2024

8/10 Good

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 3 nights in Nov 2024

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A bit strange that it is a hotel inside another hotel and you call them up and the come and get you and take you to another floor for checkin
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, room really nice but let down by air con not working and TV connection failure. For a high end hotel is just didnt quite deliver in that regard
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca Marie

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Was a great place to stay, awsome deep bath, comfy bed, only downfall were the ants, there were so many around the kitchenette area , even with the coffee cups rinced,
Stayed 3 nights in Oct 2024

8/10 Good

Judy, Tauranga

Liked: Cleanliness
Location
Stayed 2 nights in Oct 2024

8/10 Good

Kiani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet and pleasant place to stay in the CBD, then this would be ideal. As long as you are aware of the unique check in process (Which they clearly stipulate in their communications with you) then everything is straightforward. The staff are excellent. I stayed in the room with the marina view. The views itself were really pretty and a gorgeous view of the sky tower, and really nice having a balcony to open up and allow in the fresh air. Two areas of improvement would be, that the windows were really dirty, like really irritating that there is a beautiful view outside but we can't enjoy it without keeping the balcony doors open. I appreciate, they would be harder to maintain than not being near the water, but I have stayed in other places near beaches etc and this hasn't even been on my radar as something to be concerned about. Also some of the tiles in the bathroom could do with a spruce up as they're looking a bit tired and the wallpaper in some areas of the bathroom are peeling away. Those are potentially minor things, but make the difference between a pleasant stay and an incredible stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, willing to go the extra mile for guests.
Stayed 1 night in Sep 2024