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Holiday Inn Express Auckland City Centre by IHG

4.0 star property
Indulge in a delightful breakfast then explore the shopping district nearby. Get energized with a great workout or unwind with coffee from our cafe.

Choose dates to view prices

Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Exterior
Point of interest
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is SAR 355
SAR 408 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbor View

View from room

Standard Room, 1 Queen Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Room amenity

Standard Room, 1 King Bed, City View (Super King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hotel Grand Chancellor Auckland

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  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 226 reviews
The price is SAR 358
SAR 412 total
includes taxes & fees
2 Mar - 3 Mar
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About the neighborhood

Map
Corner Wyndham & Albert Streets, Auckland

What's nearby

  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 4 min walk
  • SkyCity Casino - 5 min walk
  • Princes Wharf - 7 min walk
  • Auckland Ferry Terminal - 7 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

Holiday Inn Express Auckland City Centre by IHG

Upscale eco-certified hotel near Sky Tower
Close to Queen Street Shopping District and SkyCity Casino, Holiday Inn Express Auckland City Centre by IHG provides free continental breakfast, a coffee shop/cafe, and laundry facilities. The on-site Italian cuisine restaurant, Mozzarella & Co., offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and a banquet hall
  • A front-desk safe, luggage storage, and an elevator
  • 3 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 294 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (NZD 59 per day)
  • Height restrictions apply for onsite parking
  • Offsite parking for NZD 59 per night; discounts available

Food and drink

  • Free continental breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Mozzarella & Co.
  • Bar Albert
  • The Great Room

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Frequently asked questions

Is Holiday Inn Express Auckland City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Auckland City Centre by IHG?

Self parking is available for NZD 59 per day.

What time is check-in at Holiday Inn Express Auckland City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Auckland City Centre by IHG?

Check-out is at 10:00 AM.

Where is Holiday Inn Express Auckland City Centre by IHG located?

Located in Auckland Central Business District, this eco-certified hotel is within a 5-minute walk of Queen Street Shopping District and Sky Tower. Auckland Ferry Terminal and SkyCity Casino are also within 10 minutes. Auckland Britomart Station is 8 minutes by foot and Gaunt Street Tram Stop is 10 minutes.

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 684 reviews
Rating 8 - Good. 198 out of 684 reviews
Rating 6 - Okay. 47 out of 684 reviews
Rating 4 - Poor. 14 out of 684 reviews
Rating 2 - Terrible. 19 out of 684 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and quiet. Breakfast was excellent, gluten free options available. Parking is a little confusing - there is a garage attached to the building that is a flat fee but there are variables to whether you are charged more. Parking was $60NZ, we arrived at 12pm and left at 10am Monday morning.
Stayed 1 night in Feb 2025

8/10 Good

Tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, easy to get to busses, trains, waterfront, dining and shopping.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tagiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Adi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, friendly and they went above and beyond to make us feel welcomed, comfortable and valued. The breakfast food was delicious, plenty and diverse. All in one we had excellent service and will definitely stay here again. The location of this hotel is fantastic. You can walk mostly everywhere. It’s also in very close proximity to the bus station, ferry station and the shops. Thank you Holiday Inn Staff for a great stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright rooms, convenient location, included breakfast and a good price made this a great choice for staying in downtown Auckland.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in Auckland. Easy to walk everywhere from hotel. Nice room. Delicious breakfast with lots of choices. Helpful staff.
Stayed 3 nights in Feb 2025

4/10 Poor

Rosalina

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn Express was a great hotel, right in middle of all the action we wanted. The breakfast was beyond good, variety and quality. The only issue we had was we ordered a pizza from the reception, in hotel menu and it was awful, and very expensive for what we received. In Vancouver the Holiday Inn Express where we always stay when we’re traveling offers complimentary tea and coffee. We were charged $5 for a cup of lukewarm black tea. Not impressed!! The staff were very accommodating!! Thanks you !
Stayed 1 night in Feb 2025

8/10 Good

Winnie, Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was central to the shops. The only issue was the elevators, when one was down, it took a while to get into another as there were tons of ppl waiting. It would have been nice to use the stairs to get to Ground level from 2 if possible as there were a lot of ppl that wanted to do that.
Stayed 3 nights in Feb 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The one drawback to this hotel is the elevators. You have to get one elevator to get up to ground floor , then switch to another for reception and rooms. There was always a line and people crammed in to the best of their abilities. Breakfast was okay, again line for limited access to coffee. The staff was wonderful and the room was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Kamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property carpet very old and dump smells
Stayed 4 nights in Jan 2025

6/10 Okay

Laurie, New York

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pro:great free buffet breakfast, close to Main Street, pier, restaurants and Sky tower Con: bathroom offered no privacy-like being in a giant glass box with slightly opaque glass, and the hotel is located up a hill from the main street (could be rough for some)
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel, Essex Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly and helpful staff. However, I didn't like the loud rattling noise after flushing my toilet, or when the rooms near mine flushed their toilets.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Janet, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet. Great Full Breakfast options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location just off Queen Street. Nice and quiet plus very clean inside. Excellent breakfast too. Would definitely stay again in future!
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Stayed 3 nights in Jan 2025

4/10 Poor

Rod

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The staff on the weekend seemed to not understand customer service. Even when there were queues at Reception they did not acknowledge the other customers waiting in line. The weekend manager Sam seem more preoccupied to help one customer than to look at the fact that there were other customers waiting in line. We went down to Reception to have a drink, the side serving drinks was not even attended to. Another group that were there said they waited 10 minutes before they had to approach the other side of the counter to remove recognise. They do not seem to be aware of the customers around them and seem to be simply focused on the one person in front of them. They are unaware of their surroundings? I am unsure whether this is through lack of training or this is the way they run the establishment. Will look at booking elsewhere in the future, not this one.
Stayed 6 nights in Jan 2025

8/10 Good

ARTHUR

Liked: Staff & service, amenities
The buffet breakfast was good. The wifi was good. Good central location. Front desk was friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Remedios

Liked: Amenities, property conditions & facilities
The staff are very helpful and very nice. They are friendly and willing to help anytime. I will for sure go back again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Huong

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Renee Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay to explore Auckland. The rooms are tight but when you are out and about are manageable.
Stayed 6 nights in Jan 2025

2/10 Terrible

Kirsty

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk said they have no parking that i have tonpark next door at wilson parking i did Car windows were all smashed in and i was parked under a camera Camera haa been blacked out with marker Old takeaways in the fridge No bottled water Only UHT milk sachets Terrible location step hill Only stairs for the ground level no good if you have alot of luggage Elevators take too long
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025