6/10 Okay
Ramsey
Traveled with partner
16 January 2025
Liked: Cleanliness
Disliked: Amenities
The property is in a very central location and was reasonably priced. The hotel and room was clean.
We had a room on the first floor and all the windows were blocked out and looked into the hotel. The room was also very warm and the air con didn’t seem to work. The bathroom door didn’t shut properly or lock which was annoying, but this was by design not an error. The safe didn’t lock.
I only realised it was an Expedia VIP access property after checking out as we received no benefits when staying here.
The staff were not particularly friendly, except for one of the concierge who was nice.
We asked to check-in early after arriving on a red eye flight at 11am, the receptionist told us he would give us a call when our room was ready and we never got a call, so checked in at 2pm (the normal check-in time).
We were not made aware of any facilities and only learned later that the hotel had a gym and spa.
Not a terrible hotel by any means, but certainly not 5 star and should not be considered a VIP access property.
Ramsey
Stayed 2 nights in Jan 2025