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"While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent. "

"Fantastic hotel and great location. Only downfall was they don’t refill the coffee and sugar despite seeing that we are using it daily, also we were self catering with zero cooking appliances or tools, we had to ask for plates and cutlery and they cleaner then took them away and didn’t replace them. Also staff can be a little moody but the hotel itself is really lovely. We had room 1905 which was amazing with own terrace and two steps to the pool, it was like a swim up room, really lovely! "

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."

"friendly staff, nice place to stay"

"Lovely hotel, well cared for historic building, very professional staff. Highly recommended."

"Rent och fint. Bra mat. Trevlig personal. Skönt med uppvärmd pool."

"We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way."

"Amazing "

"Can't fault the hotel, comfortable stay, good food, friendly staff and always kept clean. The night time is a bit too loud if you want want an early night but apart from that we had a lovely stay."