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"The staff were very helpful and there were many breakfast options."

"good location near station"

"Very nice view of the lake. Very helpful staff. The rooms have a private onsen hot tub on the balcony. The rooms have tatami and are set up to sleep on the floor. You can request a bed frame to elevate the futon, but it's better to request a bed when making the reservation (although you may enjoy sleeping on a futon, Japanese style)."

"My Japanese style room was perfect, I would have stayed there so much more !! Incredible view of the city and mountains from the balcony and room"

"Friendly staff"

"Brilliant,great service. Would love vegetarian buffet option for dinner rgough"

"We had room with great view of Lake Biwa."

"It was easy to find from the station, breakfast was good, the public bath was good ( you do need to strip down to your birthday suite), the room was good except the bed it was one step up from sleeping on the hard ground."

"Very impressive! Very Exquisite!"