Find Family Hotels in Arcen

"Der Service war wirklich klasse, und die freundliche Dame beim Frühstück hat meinen Aufenthalt besonders angenehm gemacht! Beim nächsten Mal würde ich mich für ein Comfort Plus Zimmer entscheiden, da das zur Parkseite gelegen ist und es dort ruhiger ist. Auch die Einrichtung könnte ein kleines Update vertragen, aber insgesamt habe ich meinen Aufenthalt sehr genossen!"

"Property was beautiful and on site restaurant was really good. Room layout was a bit odd, but the room & bathroom were clean and bed was comfortable. Parking was easy and conveniently located close to hotel entrance."

"The only thing that makes the place more comfortable is to put a card reader to open the door on late nights instead waiting for someone to open the door. "

"Staff was really helpful and the room was huge."

"Hotel room was sparse and utilitarian. It is not a room for comfort. The bed and pillow was very comfortable. Shower room large and good power. Mood lighting controlled by a remote control. Tea coffee facilities in room. No bathrobe provided although this is a spa facility. Towels in room can be used for spa but they are not bath sized. Breakfast was continental style and ok but not a large selection. Evening restaurant food was lovely and cooked beautifully. Spa was excellent and the reason we came. Location beautiful and if you like walking you would go a long way to find more beautiful. "

"An outstanding facility, friendly and knowledgeable staff eager to assist. And while I didn’t give a 5 to condition this is purely due to the fact there are minor renovation occurring, so it will be much better when finished. Our visit was in August 2024"

"Love the historical location. Easy to the train or bus. Sad the elevator was not working. "

"Upon our arrival the lady on the reception had an attitude. We were charged for Wifi, despite Wifi being included in the reservation. The room was dirty and smelled bad. The Hotel does not have Air condition, and again it was included in the room's description. Thankfully there was a very friendly man working on the reception who actually cared. He gave us another upgraded room - but we had to pay additional $20/night The breakfast was good. The entire Hotel is decades past it's best times, when the pictures were taken. The worst part was the room service completely ignoring DO NOT DISTURB signs. They still go into the room and touch and move all our clothes, cosmetics, everything. Even when being in the room with the sign outside the door, they knock once and then simply enter the room. "