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"We stayed at Agapi Beach Resort from 27/10 to 03/11/24 for the third consecutive year. This place never fails to disappoint. Beautiful hotel complimented by the fantastic staff. The accommodation is lovely and cleaned thoroughly every day. The food is lovely and varied each day. As you walk around the hotel the grounds are immaculate with an array of trees, bushes, plants and flowers. Numerous pools dotted about. The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough. Just something about the place that just makes us want to go back every year. Hopefully we will again in 2025. "

"The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace. "

"Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high."

"We had an amazing time in the hotel. Thanks to all the staff for making it great. The facilities are wonderful. The views are outstanding, especially at night. I love the cabanas at the beach. They have different foods each night in the buffet restaurants. The food is great with a wide range to suit everyone. Feels everything in the hotel is done with thought, and care for the well-being of the guests. We checked in really late at night with Manus at the desk to assist us with the check-in. He welcomed us with warm smile. He was super helpful and gave us something to eat knowing we came to the hotel after a long flight. That was a warm welcome. We entered the room with amazing views at the balcony. They have made the holiday and the whole experience special for me and my partner. Thank you again! "

"Could not recommend this place more! We will definitely be going back. The staff was phenomenal, when we arrived we were greeted by a concierge who took our bags inside/to our rooms and made us a mimosa while we filled out our check in details. We did the half board so we got a buffet breakfast and dinner each night that had so many options and were very delicious! The front desk also made us a reservation for the el la carte dinner which was also free. The staff didn’t hesitate when we asked them to book us a taxi to check out city centre as well as booking an early taxi to get us to the port the morning we checked out, also supplying us with a box breakfast to go. Highly recommend this place! Absolutely loved every minute of our stay! "

"great location"

"Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you."

"This was a terrific hotel about 25 kilometers out of Heraklion. It was fine for us because we had a car and the driving easy. The hotel was walking distance down the hill Agia Pelagia which is a cute little beach town. We ate at the hotel restaurant one night and were pleasantly surprised at the overall quality of the dishes we had- way better than a hotel restaurant usually is. The staff was great and the breakfast buffet was very good. If you are planning a trip to Knossos and the Archeological Museum this is a good option. It was nice to get back to the quiet of an out of town hotel. The only downside is they are trying to hard to be kitschy which is totally unnecessary for such a quality property. We loved it all in all"

"Spotless, well-equipped, nice design touches that made our stay perfectly comfortable. Very welcoming hosts who are so welcoming and provide little gifts to make our stay easier. "