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"Service and friendliness of the staff was superb. Always ready to check everything ok. Nothing too much trouble."

" Wry helpful staff and large comfortable rooms with high quality mattresses. Reception area could be improved a bit"

"Excellent experience with the receptionist who helped us with travel arrangements the following day and help get us aquainted to Vietnam as was our first day in the country. She really went out of her way and made us feel welcome thank you."

"Nice view of the valley below. Services are imprectable. Each room is separate from the other thus very quite. Restaurant has selection of Vietnamese and European dishes. Very tasty. Good breakfast selections. You need to try the iced Vietnamese coffee"

"We booked and paid in advance, but when we arrived, they were not expecting us. They received us as if we were a nuisance. They finally found our reservation, but for one night instead of two nights (we had paid for two nights), they wanted to make us pay for the second night. They barely spoke English. They finally gave us a room that smelled really bad and had stains of insects of the sheets. We found another hotel for the second night and couldn’t get a refound from Expedia. "

"Good"