Find Hotel with a Concierge in Altiplano

"the stay was great"

"We stayed at hotel in August 2016 and it took me months to receive refund of extra charges for services which were not rendered. I tried to avoid writing review but I think it will be helpful for other tourists to learn from our experience. Hotel looks beautiful online but reality is different. Experience requires long travel time from airport to lake (approx one hour) and boat ride (not safe according to north american/european standard) of one hour- We were fine with this part as its...

"Very nice property middle of the deserted area. I was very skeptical after reading all the reviews, but I’m glad I stayed in this hotel. Most of the reviews was done when this hotel was going thru construction period. If you’re from U.S. just book this hotel it will meet your standards. PROS * Salt flat is 1 mile away * All the hotel amenities are available * If you’re into pictures lots of cool spots to take pictures inside the hotel. * Dinner was amazing specially quinoa...

"Someone obviously put a lot of care into building this place and in cultivating the gardens and grounds, it's really lovely. The concierge, Ricardo goes above and beyond to be helpful and accommodating, he's wonderful. Having said that, he's also a bit short staffed so things are a bit untidy-the gardens need attention, the lobby isn't always picked up but the beauty and tranquility of the location and the pleasant but simple rooms make it worthwhile. If you are used to luxury then this will...

"We arrived Uyuni in early morning, and the hotel allowed us to check-in earlier. The hotel staff were really nice."

"Unique, clean, extremely accommodating. Inexpensive."

" Stellar customer service is the hallmark of this property. Pablo, the owner’s nephew was the hotel manager and he went above and beyond to make sure we were happy. We were one of two guest rooms booked during this off season, and when I inquired about where we could find dinner, he said they could prepare some for us and what time would we like to eat? We were the only ones eating, yet he made sure he turned on the music for atmosphere. The breakfast (included with your room) was delicious....

"Beautiful hotel, room, service from the staff and amenities! Unfortunately I got sick due to altitude and the hotel, besides some local herb infusions, didn’t have any medication to help fight the sickness. I understand they don’t want to be responsible for any contraindications or side effects but they should have medication available and simply have the guest sign a release of liability. The hotel is far away from any pharmacy so more than herbal choices should be made available "