Find Resorts & Hotels with Spas in Alp

"Amé la estancia, el hotel no puede estar en mejor ubicación justo frente de las estaciones de ski con unas vistas preciosas desde la habitación y cualquier punto del hotel, y con servicio de transfer a las pistas. El staff en extremo amable y pendiente al mínimo detalle, hicieron muy agradable nuestra estancia. Fue nuestra primera vez visitando Andorra y puedo decir que fue la mejor elección escoger este lugar para nuestra estancia. 10/10"

"good "

"Front end staff was great"

"Really was a lovely place to stay. Staff always helpful and chatty. Room was immaculate and so was the hotel. I really cannot fault. The food was excellent with lots of choice and fresh. They certainly did not cut corners with lovely meat dishes, lots of fresh fruit, fresh breads really nice. My ONLY small criticism was that we chose this hotel because it showed a swimming pool and hot-tub. However they didn't make it clear that you have to PAY EXTRA for this EVERY time. It was 14 Euros a time per person so we just didn't use it in the end. Had it been really cold outside I know I'd have wanted to use the hot tub every day. They need to make this clear. "

"The overall place was good. The reception team and the restaurant / bar team were very helpful however in the restaurant for breakfast they sometimes could not keep up with the demand…eg set places, the orange juicers was out of oranges on numerous occasions . The biggest issue was the fact that the majority of the time the food was lukewarm … if that… and NEVER hot. This was pointed out to the team and they indicated it had been raised before! We spoke to the manager and to be fair they reacted and it did improve that day… but sadly was not consistent. Finally, the bar was advertised as being open until 1am during winter. However it was not and closed at 11pm!! "

"Basic amenities. Dated but comfortable beds. I got the biggest 3 bedroom duplex. Great for families. "

"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly. The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty. There was supposed to be a vacuum cleaner in the building (as per the notification in room) but there was nothing. We brushed and cleaned the floor but when we went to check out, they told us the vacuum was at reception so we had to go back and hoover. No issue with doing this but the fact that the room was not clean when we arrived meant I was unimpressed with needing to go all the way back to the room to complete this job. Location is good, right next to the slope and a small drive from the gondola and lifts. Parking was also good, with plenty of room. All in all, a very bad experience and we will not stay again."