Search Hotels in Federal Territory of Kuala Lumpur

"It takes a lot for me to give 5* but the Shangri-la KL really deserves it for the price. The lobby is a sight in itself, the service is attentive and charming, the room was very comfortable with a lovely view of the city. It was the only hotel during my trip where I was able to adjust the a/c above "arctic blizzard". It's very conveniently located for the monorail and for the Petronas and KL towers. The one thing where there is scope for improvement is the pool, which was very dated and out...

"Location was excellent. Check-in staff was helpful and courteous. Suite was spacious and had everything you needed. Bed was comfortable though it was occasionally a little noisy at night during the weekend from the traffic. Overall it was a pleasant stay. "

"Booked last minute. Made it very easy and convenient for everything else we had planned"

"Hotel is close to shopping in Bukit Bintang and is, thankfully, a little bit away fromthe busy/noisy part of the area. We were able to walk to the Petronas Towers via the sky bridge that was close by. Staff was courteous and helpful. Would stay here again."

"I always use this hotel for short stays in KL"

"Minor but continuous bad smell in 16th. floor hallway "

"I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel...

"Great Hotel, best Breakfast, friendly staff, clean…just the best!!"

"We are happy staying in this hotel"

"The staff at the hotel were always so polite and helpful. Our phones were not working and a person came up within minutes to see to it. Unfortunately it is maintenance that lets it down a little eg water in shower not draining, toilet flush somewhat temperamental, electric socket board in bedsifg=de table on right of bed not working."

"Good location "

"Beautiful hotel, highly recommended, excellent customer service from the staff."

"Very comfortable and pleasant stay. The only bad thing is the internet speed is extremely slow!"

"I like the cleanliness and the employees are nice"