2/10 Terrible
Kyah
Traveled with group, Traveled with family
18 October 2024
I booked a trip to come see the Albuquerque Balloon Fiesta for the first time.. The trip was booked months in advance, but when I got down to the property I had no way of getting into the house. There were no instructions for check in & the host was not responding to my messages. So I had to book a last minute hotel - which was NOT cheap since it was during the festival. The next morning the host told me the room was double booked & VRBO owed me a refund. VRBO supposedly refunded my money, but it has not been refunded to my account & it’s been over a week. I was also searching for some compensation for the expensive last minute hotel I had to book, but I am not getting any responses from anyone.
Kyah
Stayed 2 nights in Oct 2024