10/10 Excellent
Josh H.
8 December 2024
Liked: Cleanliness
Great neighborhood
We love this area and stay in this neighborhood when we come. Just always try other houses. The stay was great but we came for thanksgiving and planned to cook a lot and found out there is actually not an oven on the property that works. There is one in the lower casita that is non functional. The main home does not look like it ever had one. There is a grill, it it’s charcoal and there was no charcoal or fluid so we ran back to the store. It’s a timely process but we were able to pivot. The daily care taker helped each morning after he knew it was a problem for us. So, while there was nothing to cook with oven wise, the manager did make it so we could use the grill so I co sided that a great thing. Just a bit inconvenient. That’s all I would say to double check on before you book. See it the oven is working if you need it. The on site staff/care takers were very sweet and very accommodating for our daily cleaning.
Also the managers said they will refund us for whatever food we bought for the oven, so we are tallying that and will update the review when complete. Overall 5 star stay and the company made every effort to make sure our needs were met.
I’m also a Vrbo host myself so that’s very important to me! Thanks Akumal Direct!
Josh H.
Stayed 6 nights in Nov 2024