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"Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless "

"My 5th stay at the o HOTEL. Great hotel with fantastic staff and excellent cleaners. Always a friendly lot of staff in every department and that's the reason I always return. "

"A beautiful property set up for larger events outside of Bacolod. The rooms are spacious and in decent shape."

"Nice and clean"

"Staff is very accommodating "

"The property was very nice. The unit was a condo rental managed by Hosteeva. I had to communicate with Expedia and Hosteeva. A confusing grouping of emails and texts. I received messages from Hosteeva requesting additional info, and I was really sure who they were. I had to call and request my final info to gain access into the unit. I picked this unit over others in the same gated condo complex because of the king size bed and sleeper sofa (w/ picture of the sofa included). There was only a queen bed and no sofa. Only a second mattress under the bed. Also advertised was a washing machine and dryer. It was not what I expected. Only a small plastic tub with motor to wash and spin dry. No laundry detergent was provided. There was a pool and gym. But there was a 150 peso ($3) charge per person per day. Not expected. Overall, it is a nice unit in a quieter area of Bacolod. The TV and Netflix were nice. But, I give a poor rating because it is not as advertised. If they update the posting with real facts, I would amend my rating and call it a good value. "

"Good food, accommodating n friendly staff, reasonable food prices and close to home"