Find 5 Star Hotels in West Falls, NY

"Helpful staffs "

"Good view of the falls"

"Perfect location for exploring the Falls, walkable to food, visitors center, tours, park, and spectacular viewing."

"The only negative was the valet/parking situation. The valets asked me to move my car from a spot in the hotel parking lot and then to get in line for the valet. Once we reached the front of the line they asked us to park our car ourselves 15 feet away from where we originally parked. The whole process was frustrating and pointless and freezing as it was -10. Other than that, had a very nice and relaxing stay here. The room was clean and comfortable, the facilities were easy to use and a bonus....

"The hotel is nice and well kept. Pool area was clean and hot tub was very nice. Room was comfy and clean. The only reason I didn’t give 5 stars is because alot of noise transfers between rooms. "

"We were very pleased with our stay. Excellent customer service. The room was very clean as well as the hotel. the only thing that came as a surprise was parking was $45.00 a night. I just missed that, but everything else was wonderful. "

"The hotel standards are quite not up to the mark. They don’t provide basic toiletry kit. Sad part is Canadian living standards are dropping down. Just compare the neighbor state hotels.! Not satisfied with Marriott hotel service."

"Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great"