Find 5 Star Hotels in West Burton from SAR 254

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until...

"When we arrived we were given room 12 but upon opening the door it was filled with builders rubbish. We then waited for a while and the manger came to see us saying he only had 1 other room but it has no hot water. He said we could use the spa for free and was very helpful and kind. He said he will re fund half our money back which I’m not sure how this happens as I still havent had this. If I get my money back I would definitely come again and we did have a really nice time "

"The staff were friendly and helpful. The restaurant was cosy and service friendly and efficient. Food delicious and well priced. The breakfast was excellent if choice a little limited. The room was a little tired particularly the bathroom and bedding wasn't the best but for the price this could all be overlooked. Excellent budget hotel. Would stay again."

"Lovely old building. My room was spacious and comfortable. It was lovely and quiet. It was very convenient for the convention centre and there was plenty of parking space. It was a little tatty in places. Most of the staff were very welcoming and friendly."

"Charming location somewhat isolated. Perfect for a weekend away from the city. "

"Food excellent Staff Friendly"

"We had a spacious room perfect for our teenage children. We had one meal which was tasty and served quickly. Rather expensive restaurant. Our second night was blighted by another guests abusive behaviour towards his partner. Maybe staff should say no to customers when they have clearly had too much alcohol. "

"Really fantastic time love Harrogate"

"Staff and facilities really good in a very nice location. Hotel a bit dated. "

"6 star service"

"Lovely period property and rooms. Close to cafes and pubs. Staff helpful. Only down side, no food on site other than self service cereal type breakfast, however lots of lovely cafes nearby. "

"A lovely place, the room was very nice and comfortable and had everything we needed. Would definitely come back. "