Find 5 Star Hotels in Riau Archipelago from SAR 116

"Great stay!"

"Excellent stay overall, gorgeous beach. very kind staff, very good service. Good food but priced for Singaporeans, much more expensive than 5 star resorts in Lombok. Activities on the beach could be better organized, as the jet skis broke down 2 days in a row. Very interesting lecture on turtles with the release of the hatchlings into the ocean waters. Overall great."

"Cockroach inside villa. Staff are friendly and helpful. But the property needs maintenance. "

"There are not much places to visit in the surrounding area. Even the small shopping area whereby only transport is via the resort & many shops were closed. 😓"

"The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19."

"I like the daily breakfast and the massage at the hotel."

"The hotel is under renovation so we could not stay there. Called hotels.com but was put on hold for a ridiculous 92minutes. Agent said will look for a vacancy nearby the amir hotel and get back to me, but did not get back to us after waiting for close to 2 hours. Walk in to a nearby hotel and was immediately offered a room. Waste my time, international call time, money and most importantly ruined the trip for me and my girlfriend. I wish to speak to the higher up of hotels.com for compensation."