Find 5 Star Hotels in Gerupuk from SAR 234

"I recently stayed at this resort and had a mixed experience. The service was great —the staff went above and beyond to make our stay comfortable, always friendly and eager to help. They also had a WhatsApp channel for guests to contact them and their response time was impressively quick, which made communication very convenient. The location is quite secluded, which offers beautiful views and a peaceful atmosphere, perfect for those looking to disconnect. However, the maintenance of the villa left much to be desired. The villa exterior is in need of a paint job, the villa felt a bit worn, and cleanliness could be improved—towels and bedsheets had visible spots and stains. Additionally, the water pressure was quite weak, and we experienced a temporary issue with hot water. Thankfully, the staff responded quickly and resolved it. Food quality was good, though the selection was somewhat limited. Internet connectivity was intermittent. Overall, while the staff and scenery made the stay enjoyable, the resort could benefit from better upkeep and improved amenities. With some maintenance improvements, it has the potential to be a fantastic getaway."

"We practically had the place to ourselves. The service was impeccable, they gave us a generous upgrade and they were extremely helpful in every way. You do need transportation to beach access."

"This was the best hotel we have ever stayed at!!!! We have stayed at some of the best hotels around the world and Tampah Hills blows them all out of the water! From the moment you arrive at your villa you’re welcomed by the friendliest staff. They will go out of their way to accommodate any needs you may have, and will truly do everything in their power to make you feel at home. You’ll have a WhatsApp number to contact if there is anything you may want, and they will literally meet almost any request you may have. For example, we requested a romantic dinner on our pool deck in our villa the day of and they drove all the way to the main town on Lombok, 2 hours away, to buy flowers for the setup and make sure everything was perfect! We thought this was a one and done hotel but it is well worth the extra effort of going to Lombok and we will be making this a standard trip of ours now! Our only regret was that we didn’t stay longer! Thank you so much for everything! "