Find 4 Star Hotels in Serra de Agua from SAR 543

"The staff is fantastic. The property is well kept, but is an older 10 years but in good repair. I think the property is better than many of the reviews that expected a new property. We like the quiet cute town of Machico. We worked with the hotel staff to extend our stay 4 more days!! Many nice restaurants in walking distance, It about 20 euros to get Uber to Funchal for tourist shopping. "

"I enjoyed my time very much here. I loved that there was parking but depending on the time day of you came back it was often full (only fits about 17 cars), and you had to get creative with parking elsewhere (5 creative spots). If all the creative spots were gone then you would have to park ten minutes away, which luckily didn’t happen to us in early April 2025. I would imagine during high season parking would be very difficult, so don’t stay out too late with your car!! The location was not too far off the highway and offered day tours and hiking tours at reasonable prices on various days of the week. Their indoor pool is NOT INDOOR. It is only covered and is open to the elements, I actually think the indoor pool is colder than the outdoor pool because it is not warmed up by the sun. We used the steam room and dry sauna which was nice but they close early at 7pm which should be open later as people could use it after a long day of hiking! It was relaxing the one time we used it, the second time we just sat in the residual heat. Breakfast buffet is great and has many options, the perfect fuel for exploring the island!! One thing I would say I found annoying is that I often went to the front desk to ask questions and half the time no one would even be there and there is no bell to ring so I would say the service staff were not super helpful at this hotel."

"The Hotel was excellent, the staff at Reception were very helpful as were the Cleaning Staff."

"Although our room was a little smaller than anticipated, the views from the balconies may up for it! The staff are friendly, and very accommodating. Stay here and enjoy a wonderful Madeira experience!"

"Overall good hotel, good all-inclusive selection, view to sea and etc., but gym is terrible condition. "

"Great location and facilities, chill and enjoy."

"So grateful for my stay here. I was flying in before check-in time and they accommodated me and gave me my room early. It was so clean and pretty. I recommend getting a room with a view! It’s so worth it. The breakfast was delicious! And so was their dinner menu. The staff so so sweet! They gave us a welcome beverage which was so delicious. Honestly just obsessed with this property. Definitely coming back. "