Find 4 Star Hotels in Saint-Estephe from SAR 579

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"Owner extremely friendly and helpful. Have stayed twice and will stay again."

"Nice, clean room & very friendly staff, but the outside, on first impression, looked like it could do with a fresh lick of paint & tidy up. Great for a one night stop over though, at a good price & offering a reasonable breakfast in the morning. "

"Hotel Mercure is located in the hearing of Angouleme and right across the street from the Halles - a unique venue much akin to a farmer market with patisseries, bars, and wonderful food. The staff was wonderful and shout out to our bartender. He was extremely professional and knowledgeable. The rooms are good sized, very clean, and fresh."

"Receptionist checked us in quickly and spoke good English. "

"Clean and comfortable staff very helpful from front desk down to the cleaner well located near shops and restaurants "

"The hotel staff was friendly and our room was clean and spacious enough for a family of 4. The hotel is close to some restaurants, but there is no place to walk nearby the hotel. The breakfast for €8.00 was very basic, no fresh fruit and no eggs but decent coffee. "

"I’ve stayed here twice, my only issue with this properly is the code/pin entry to the building & rooms, as sometimes they fail you can’t get in. I arrived at 2pm, but the desk is technically open at 4pm. There is a machine outside to check you in if the desk is closed. 1st booking was direct & received the codes. 2nd time via Expedia my booking ref number didn’t work & we nearly had to wait, was almost stuck. Luckily a guy from outside let us in with his code & called Sabrina. Whom opened...

"The house is very beautiful- however it has been totally bodged and feels unloved and badly maintained The two main problems were the dark green filthy pool and the 3rd bathroom being flooded and unusable The host asked us for a cash sum of €215 if we wanted sheets and"

"Hotel bien situé et propre"

"Lovely, quirky hotel right in the middle of the city so very convenient for everything. The receptionists were excellent, so bright and helpful. Particularly helped with the parking as it’s quite tricky when the small car park is busy. The rooms were interesting - each seems to have an individual theme with different colours and attractive vintage furniture. Very comfortable with lovely linen bedding. One small thing is that whilst they have tea and coffee in the room you have to get milk from...

"We had such a delightful stay at this lovely hotel - a beautiful setting, extremely comfortable rooms and public spaces, and exceptionally attentive, helpful, and friendly staff. We felt warmly welcomed and cared for from the moment of arrival to our departure. Breakfast was also delicious, and the sound of the river rushing by outside our window and the dining room was heavenly. A very special place, very special people, and surely one of the one of the loveliest hotels in the area."