Find 4 Star Hotels in 's-Heerenberg from SAR 194

"Booked the hotel for a business trip. Had the worst night ever as since 4 in de morning the fire alarm kept going off every 20-60 minutes this lasted untill at least 8:00 this. After I check at the reception and the staff could not tell me when this would be fixed i decided to check out after one night instead of the planned 3. I understand unforeseen things like these can happen, but the fact that nobody of the hotel contacted me after my stay regarding any kind of compensation despite this being promised by staff , made me write this review. I had to make additional cost for a new stay , had to move different business meetings etc. overall this situation caused a lot of stress lack of sleep (what else you book a hotel for) and also had financially impacted my weekend. Poor customer service overall "

"Happy staff, clean and tidy room"

"Good clean hotel right next to the train station but don't let put you off the train station is one of the best in Netherlands Which is always clean and tidy just like the Mercure.Breakfast is very Good with hot bacon and eggs fruits and very good pastry,s it's in a very good location for the centre which can be walked in 5<>10 min The main bus stop is next to the train station making for easy access to the surrounding towns like Beek and Berg en Dal and Buinigen which are all worth a visit.Nice Hotel Friendly Staff .. Great Stuff "

"Very nice hotel. Looks a little dated on the outside, but very nice inside, with many renovations completed. The bed was small however comfortable. Best part was the heating which worked very well, helping me recover from being under the weather for a few days. Enjoyed a great dinner at their restaurant, very nice atmosphere. And much praise to the front desk staff who were so helpful - thank you. Easy to reach by bus number 8 from Nijmegen central station. Overall, very enjoyable."

"Everything was nice but direction on hotels.com is incorrect. It took me 3 km away, which was very confusing"

"Nice hotel , but certain staff members need a chase up , miserable ignorant bar staff and maybe a bit of common courtesy of being able to book in by changing the language setting on the silly tablets from German and also the food menus etc etc , Sorry but this hole sadly let us down in many ways , ah well, for me I’d never go back "

"Excellent hotel"

"The pillows were clearly horrible, square like the ones you put on a couch. The bedding was too small for the single beds. Even when you order a double bed room you get two single beds. There are no King size nor even queen size beds, just singles either solo, apart or together. The restaurant was empty at 6PM but when I wanted to dine there with my family we were refused and told to make a reservation with an earliest option of 8 PM! So we were forced to eat elsewhere. Pathetic! I needed an early checkout to travel to the airport so I settled my bills the night before, but was then told I still had to get to the front office in the morning to hand in the blanc key card. I couldn't just leave it in the room. When I came there at 5:30 the doors were locked and I had to wait for the night guard to arrive to hand the card to. Since it was winder the outside furniture and facilities are not kept up and are lying there in a state of derelict, where you'd be afraid to touch them, let alone walk, sit or play there. I am sure it'll be nice in summer, but it's only summer a few months a year in the Netherlands. There are still plenty of nice days the rest of the year, but they cannot be spent there."