Find 4 Star Hotels in Douera from SAR 253

"I sent 2 emails and called the hotel once to arrange a pick up at the airport. I was not picked up and at 1:30 AM got ripped off by the only taxi at the airport. If one is English speaking only, this hotel is not for you. English is poorly spoken and poorly understood. We ate lunch at their restaurant, being the only ones there. It took 55 minutes for my wife to get a bowl of soup. Menu selection was poor. We had no hot water for our first shower. We had only one bath towel for 2 people. To...

"An older property that's well maintained, the El Aurassi has unparalleled views of the harbor and city. Staff are attentive, multi-lingual and food is good. Room was comfortable and clean. Staff stopped by throughout the day to refresh supplies. Shower is an inconvenient setup that allows water to pool on floor. Would definitely stay longer next time."

"Outstanding service coupled with exceptionally friendly staff."

"Magnificent historic hotel... beautiful garden inside... very helpfull and welcoming staff. I also loved the SPA"

"I liked the breakfast. The staff was ok. The bathroom was not very clean, the towels were very old and not clean, There was a lot of noise coming from the neighbor rooms. The paint of the wall started wearing."

"Hébergement propre, sur, calme, transport a proximité disposé de toutes les commodités tels que wifi, chaîne tv, four ect..merci."

"Despite service in the restaurant is excellent and the rest of the staff in the hotel are very good. Unfortunately the manners and overall attitud of the reception staff at a recent check in and check out... very noon welcoming language, rude and obnoxious behaviour. Our suggestion... lots and lots of training!!!"

"Tiny rooms, no natural juice, tiny parking "

"The internet is terrible. I reported it to them and they seemed not to be able to fix it. I bought a Mobilis SIM card and used that instead. "

"I’m really surprised that this is a 4 stars hotel, it needs a lot of improvement, also the stuff needs a training. I waited 2 hours to do the check in, the first room was depressing I asked to change it, after a long negotiation they gave me another one, I went to their restaurant on the beach to have a drink and chill while they prepared the room, the service there was even worse, I waited 30 minutes for just a lemon juice and it was so bad, then I asked for an orange juice, when I complained...

"Très bon appartement "