Find 3 Star Hotels in Rafael Freyre from SAR 156

"Super Gastfreundliche Familie. "

"J'ai beaucoup apprécié mon court séjour dans cette casa particular de Gibara à Cuba. La famille qui m'a reçu était très accueillante et entretien avec soin son habitation "

"WIth great disappointment when I arrived there the house was not available notwithstanding I phoned twice just few hours before to get confirmation of the house with receiving both time positive confirmation! Very disappointing. Qt my arrival (late in the evening) the landlord (a lady) invented an excuse that she is not directly managing the expedia page and "passed me" (late in the evening!) to a friend of hers after various call: different location, shared house, periphery! I had to refuse,...

"La camera è affittata per tutto l’anno ma si sono dimenticati di avvisare Expedia della non disponibilità. Siamo arrivati sul posto e si sono giustificati dicendo che c’era stato un errore, quindi abbiamo dovuto cercare un’altra sistemazione. Ovviamente non avrò mai il rimborso di quanto pagato. Ritengo comunque Expedia parzialmente responsabile di quanto accaduto poiché non è possibile richiedere il rimborso se non 24 ore prima. Questo però è un caso anomalo e come tale andrebbe trattato "

"First, there is no safe or mini-bar fridge in any of their rooms like they state in their amenities they have. The food was terrible, and the menu had very little to choose from. Majority of their staff speak little or no English or even understand it. Very hard to communicate with people when they do not understand your language. Music at pool side was so loud, you could not even talk to a person sitting beside you. They ran out of cola, beer, malta , and lemon-limon for three days. ...

"The hotel is under construction so I can't sleep workers start at 9 am and breakfast is served till 9.30 the pool is empty to go to the night club inside in the hotel you have to pay people is rude the drain in the shower was broken really one of my worst experiences ever in a hotel. "

"Customer Service is very poor. It doesn’t matter to be in a country like Cuba to have a good service and have people feel respected and cared of what have being paid for. Rooms are nice, but no shampoo not enough towels even if asked. Continental breakfast is a lie, cooking is good, but service is the worst. We ordered dinner and they came with something else with no explanation or apologies, when I asked the guy about what we ordered he just said : oh yes, but it’s over. Unbelievable! Nature...

"A truly "luxury" hotel, well equipped it even had an iron and ironing board (I have never seen this at a Cuban hotel before). Nothing was broken, everything worked, the television was excellent. The only slightly downside was the slightly meager fruit at breakfast at a time when fruitstands had alot of ripe fruit nearby, and the presence of more flies than there should have been in the dining area. I suggest eating at one of the private "paladars" in town such as the Perla del Norte. All in...

"Excellent bed y room. All new. Very friendly employees"