Find 3 Star Hotels in Ken Kai from SAR 49

"Really helpful we checked in really early tired from the train and were helped with every request by all staff. We looked at other hotels when we stayed in Lau Cai and were glad we stayed here. Lau Cai is a fascinating place with the Chinese Border and the Red River. a couple of days is a good rest here. I had to change plans often and The Lady Manager helped me with Facebook messages in English changing dates and arranging a cheap transfer to Sapa."

"The most outstanding feature of this property is the mind blowing mountain backdrop! The landscaping and nature filled environment are breathtakingly beautiful! The staff are friendly and welcoming, the infinity pool is gorgeous and large, The bungalows were rustic and spacious. Would definitely return in the future!"

"Staffs are friendly, can communicate in basic English"

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"No service, no information, we went to get breakfast 9:15 but apparently breakfast ended at 9am we were not informed of this. We took the free bottles of water from the room, and they tried to charge us for them, because they were cold(we put them in the fridge) There was a hole in the bathroom door. The douche/bidet/hose was leaking, so the bathroom floor was flooded all the time. No one can speak any English, so communication is via translator apps "

"Nice clean rooms. the staff was very helpful. the restaurant served good food for dinner but breakfast was a bit disappointing. "

"Well located,clean, modern , reception very helpful."