Find 2 Star Hotels in Santa Rosa from SAR 113

"We (family of 3) stayed for 4 nights in the tortuga bay suite. So I can only speak for the room we stayed and not sure how other rooms are as they are all different. Overall, we are very disappointed and feel frustrated on our stay. The room looks nothing like the pictures. It is very small, dark, damp and hot with little space for luggages. The description says there is 32 inches LED TV, but there is no TV at all. My husband and I with our 8 year old son are skinny people, but we feel...

"Lovely place to stay in nice quieter neighbourhood of Santa Cruz and Gianna and Roberto are fabulous hosts. Nice breakfast, lovely pool, nice pace relax on hammocks on rooftop."

"Staff helps you with the booking of activities"

"Excellent location and room was great value for money. However since I work online my stay was not all that pleasing. Despite the facilities listed when you look at rooms before reserving, there was only wifi near the reception and pool. The first day the aircon wasnt working, the second day there was no water for a while. I then waited half an hour at the desk to ask somebody to fix it. Perhaps they could improve the description to avoid misunderstandings..."

"The upstairs deck is beautiful - really nice place to hang out at night. Daytime it is scaldingly hot out there starting about 7 AM, though. Zeida was so sweet - she's the one that makes (a really nice) breakfast in the morning. Always a smile, always pleasant, and works with you when you speak to her in broken Spanish, without judgment. I love the hot water and chilled water dispenser making it easy to stay hydrated and not buy single use bottled water. There's definitely no wi-fi - but that's...

"The hotel itself is "

"Immediately upon arriving, we were told there was no reservation under our name. After showing our printed reservation paid in full, the front desk staff appeared confused and had another employee come over. After 5-10 minutes of confusion, the hotel claimed they had overbooked themselves (despite the hotel appearing empty, with all of the rooms we could see having the door open). We were then told we would be brought to a different hotel. The hotel we were taken to was clearly lower in quality...

"Great reception. Room was ready, made us feel welcomed."

"Excelente ubicación a un paso de todo. El personal nos brindó todas las facilidades durante la estadía. Recomendado. "

"Close to the amenities in town,staff was very helpful "

"Great room, helpful staff WHEN they were available. Front desk closes at 6:30. I had told them beforehand that I would arrive around 7. My boat into town was half an hour late. I got a message on Whatsapp at 6:57 that the desk would close at 7. I arrived about 7:30 and someone did come back to check me in. Then about an hour later I managed to lock myself out of my room (I know, I know). I messaged and in about 5 minutes, I got a response that they would return in about an hour and some minutes....

"La ubicación es buena "