Find 2 Star Hotels in Newton Under Roseberry from SAR 195

"When I arrived there was no one to show me to my room. I phoned the number on my booking but they could not find any record of me having booked with the itinerary number I was given. They gave me another number to call, eventually they found the booking and said ‘the man is coming’. This turned out to be a maintenance man who was very unwell (flu I presume). He showed me a double room but the toilet was broken, a sign in the door saying do not use. I asked for an alternative room with a working...

"Fantastic place to stay for business or seeing the area ….. immaculate!!!! "

"Had a 2 night stay with family and 2 dogs. Great house, just right size and very well stocked. Location is perfect for visiting Whitby and Robin Hoods bay."

"After driving through traffic for almost 4 hours, when we arrived an older man with a mobile phone told us we did not in fact have a booking, that the hotel did not in fact exist as a hotel - even though all signage was still up. The man asked me to speak with head office on his phone who confirmed no booking, regardless of my e-mail confirmations. We were not the only people affected by this, luckily for us we found alternative accommodation at a higher rate as we were attending the Take That...

"Great just what u exspected "

"An amazing property with incredible views of the coastline & Saltburn beach & pier. Good sized bedrooms and living room/kitchen. Bathroom could with some attention - a little damp on far wall. Although lovely shower. Property is on the fourth floor so be prepared!! "

"Lovely property for exploring salt burn. "

"Cottage was ok but after booking through hotels.com I was contacted by Host & Stay and advised I had to pay an additional fee for a damage waiver. Alternatively I could pay a deposit but they take an admin fee so you don’t get the full amount back plus they state they may take 14 days to refund."