Find 2 Star Hotels in Le Chatelet-en-Brie from SAR 225

"It will be nice to inform customers about the process of checking in. Specially late night check in since there are no staff and doors are locked. Rude people you get on the phone can’t spend time to help you. Very scary place for a lady who first time visit the country and fo not know anything about the area. "

"Signage very bad. There were 2 buildings close to each other. Owned by the same hotel chain. Difficult to find the correct hotel. No information provided to help guests find the correct hotel. Difficult to find check in. Intercom voices were very helpful. Over complicated process to check in. I was sent an email with our room code but email didn’t arrive until about 1 hour after we needed it. Had to use intercom service again. Apart from the above the hotel was good value for the price. "

"Ok"

"very nice budget hotel, good location, clean and comfortable."

"We stayed during the Olympic Games in August 2024 an the hotel was super busy. The staff were really helpful, room was clean and airconditioned. The breakfast was perfect for this type of hotel. You could not ask for a better experience."

"I’ve never stayed in a hotel, where the staff make no attempt to greet the guests. We checked in late using the machine outside so the reception was closed, which I have no problem with. What I didn’t like is when I did finally see the receptionist and smiled, I was greeted with a blank stare. Not once, did the staff even try to acknowledge us which we found, very disappointing. Only person I care into contact with was the cleaner and that’s it! I think more basic amenities would be nice...

"The hotel description delivers what it says in the tin, its budget! Myself and my family used it as a stop over whilst travelling through France but I wouldn’t want more than 1 night here. We researched nearby restaurants as the hotel doesn’t offer evening meals with very little results but upon getting there, there are loads including a small pizza/pasta place next door"

"thanks for the late checkin"