Find 2 Star Hotels in Bella Vista from SAR 215

"My first solo adventure and I was a little anxious to say the least! I was given a warm welcome from Carlo and checked in straight away. I had room #3 on the bottom floor tucked away in the corner. There are 5 hammocks just outside which would be a lovely place to chill if they were in the sun! And lines to hang wet clothing / washing if needed. Room is clean and plenty of space. And is tended to daily. Bed is comfy and air-conditioning works well. Bathroom is functional and has plenty of hot...

"Mean owner"

"Hidden gem of Santa Cruz"

"The hotel itself is "

"Nicely kept ground within the compound, open air breakfast area, eco-friendly and helpful staff. Convenient location right across from the harbor, and easy access for van pickup. The only issue was the proximity to the loud music venues. Three out of the six nights we stayed, it was hard to sleep. Should have requested a room away from the street."

"Immediately upon arriving, we were told there was no reservation under our name. After showing our printed reservation paid in full, the front desk staff appeared confused and had another employee come over. After 5-10 minutes of confusion, the hotel claimed they had overbooked themselves (despite the hotel appearing empty, with all of the rooms we could see having the door open). We were then told we would be brought to a different hotel. The hotel we were taken to was clearly lower in quality...

"着いて早々にダブルブッキングがわかった。これは施設というよりも、貴社のシステムの問題。前回も宿泊名簿に名前がなかったこともあり、強く改善をもとめる。"

"We (family of 3) stayed for 4 nights in the tortuga bay suite. So I can only speak for the room we stayed and not sure how other rooms are as they are all different. Overall, we are very disappointed and feel frustrated on our stay. The room looks nothing like the pictures. It is very small, dark, damp and hot with little space for luggages. The description says there is 32 inches LED TV, but there is no TV at all. My husband and I with our 8 year old son are skinny people, but we feel...