Mercure City Zwolle Hotel

4.0 star property
Relax by exploring art galleries then unwind in this hotel's serene atmosphere with easy access to shopping.

Choose dates to view prices

Photo gallery for Mercure City Zwolle Hotel

Reception
Exterior
Front of property - evening/night
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is SAR 353
SAR 432 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Smart TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Hertsenbergweg 1, Zwolle, 8041 BA

What's nearby

  • IJsselhallen Zwolle - 3 min drive
  • Museum De Fundatie - 4 min drive
  • Grote Markt - 5 min drive
  • Anningahof Sculpture Park - 9 min drive
  • Kampen Bovenkerk - 15 min drive

Getting around

  • Zwolle Station - 7 min drive
  • Amsterdam Airport Schiphol (AMS) - 82 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

Upscale eco-certified hotel near IJsselhallen Zwolle
Located close to Overijssels Ventrum Beeldende Kunsten and Museum De Fundatie, Mercure City Zwolle Hotel provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Restaurant de Hanze, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), smoke-free premises, and newspapers in the lobby
Room features
All 72 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch Smart TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 4.50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant de Hanze

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 4.50 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Frequently asked questions

Is Mercure City Zwolle Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure City Zwolle Hotel?

Self parking is available for EUR 4.50 per night.

What time is check-in at Mercure City Zwolle Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure City Zwolle Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure City Zwolle Hotel located?

Situated in the business district, this eco-certified hotel is within 2 mi (3 km) of IJsselhallen Zwolle, Overijssels Ventrum Beeldende Kunsten, and Museum De Fundatie. Grote Markt and Anningahof Sculpture Park are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 557 reviews
Rating 8 - Good. 288 out of 557 reviews
Rating 6 - Okay. 56 out of 557 reviews
Rating 4 - Poor. 12 out of 557 reviews
Rating 2 - Terrible. 7 out of 557 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great service.

8/10 Good

Justin

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure
Stayed 1 night in Feb 2024

6/10 Okay

David

Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
Stayed 1 night in Sep 2023

6/10 Okay

Veronique

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic, old hotel.
Simple hotel needs some redecoration very plain and old.stone walls in the room make it feel real poor and definiately not a nice hotelro. Bathroom has a douche cabine which is in poor state, lots of mold there.
Stayed 1 night in Apr 2023

8/10 Good

Margaretha

Stayed 1 night in Feb 2025

8/10 Good

Kirsten

Stayed 1 night in Jan 2025

10/10 Excellent

Jawwad

Stayed 1 night in Jan 2025

8/10 Good

Lisanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Menno

Liked: Cleanliness
Disliked: Property conditions & facilities
Saai zakenhotel op een absolute non-locatie ergens in een weiland
Stayed 1 night in Dec 2024

10/10 Excellent

Robbert

Liked: Cleanliness, staff & service, amenities
Grote kamer. Mooie badkamer. Weinig verlichting in kamer. Geen stopcontact langs bed. Mooi uitzicht. Goed restaurant. Vriendelijke bediening
Stayed 1 night in Nov 2024

6/10 Okay

Marjet

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Vergane glorie. Wij hadden een superior, gedateerd, verschrikkelijke bedden. Stekkerbox kapot, 1 bedlamp hing los, de andere werkte niet. Van de stalamp was de stekker kapot en de pin ervan zat nog in het stopcontact waardoor ook dat stopcontact onbruikbaar was. De omgeving ook niets. Kamer was wel schoon en personeel erg vriendelijk maar het was de 135 euro absoluut niet waard. Ik voel me flink bekocht, zeker voor een 4 sterren Mercure
Stayed 1 night in Oct 2024

8/10 Good

jht

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

NG

Stayed 1 night in Oct 2024

8/10 Good

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mylo

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Prawien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

orhan

Liked: Cleanliness, staff & service, property conditions & facilities
Yataklar cift kisilik diye iki tek yatak konulmuş rahat degildi kahvalti çeşidi azdi maalesef.
Stayed 1 night in Sep 2024

4/10 Poor

Kees

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Fedor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed ontbijt
Vriendelijke medewerkers, prima kamers, uitstekend ontbijt. Rookzones zouden beter wat verder van de ingang en het hotel zijn.
Stayed 1 night in Aug 2024

8/10 Good

Þórunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Per

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forfærdelig
Ringe industri hotel. Forfærdelig mad i restauranten og ringe morgenmad. Gammelt værelse og dårlig service i receptionen.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Fran-Jeanne

Disliked: Staff & service, amenities, property conditions & facilities
Het gebouw zag er erg oud uit. Er zat een groeoje jongeren bij aankomst. Reden hard op fietsen. Ik had het niet verwacht bij een hotel. Een receptioniste bij het uitchecken was aardig. Zij liep ook bij het inchecken maar hielp ons niet . De receptioniste bij het inchecken was niet aardig ook niet zo naar haar collega. Ook naar ond beetje betweter. We zijn bijna niet in het hotel geweest alleen voor de nacht. Niet om te rten ook niet voor ontbijt. Het zag er oud uit. Niet uitnodigend. Denk niet dat het echt vies was maar door dat het er ongezellig uitzag kon ok dat niet los zien. Prijs vind ik duur. Hotel ligy ook ver van het centrum lopend was dat te ver dus extra taxikosten gemaakt. Jammer was de eerste keer in Zwolle andere hotels waren vol maar van een hotelketen had ik meer verwacht
Stayed 1 night in Jun 2024