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The Dolder Grand

5.0 star property
Escape to this luxurious oasis where you can unwind by the golf course or rejuvenate with world-class spa treatments.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dolder Grand

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player
Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+) | Private kitchen | Electric kettle
Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+) | Balcony
Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player
Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
The price is SAR 2,379
SAR 2,499 total
includes taxes & fees
2 Mar - 3 Mar

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+)

Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, Forrest/ Courtyard Side, partially balcony, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+)

Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Superior Single Room, Courtyard Side, Main Building, Spa Access (12 years+)

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+)

Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player

Suite 100, elegant, inspired by Rolling Stones, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 83 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+)

Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+) | Living area | 77-cm LCD TV with digital channels, TV, DVD player

Terrazza Suite, 390 m2, Residence, Butler, Spa Access (12 years+)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 390 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+)

Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Carezza Suite, 230 m2, inspired by Alberto Giacometti, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 230 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+)

Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+) | Dining room

Masina Suite, 170 m2, inspired by Giulietta Masina, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 170 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+)

Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player

Maestro Suite, 400 m2, inspired by Maestro Herbert v. Karajan, Butler, Spa Access (12 years+)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 400 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access

Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access | Premium bedding, minibar, in-room safe, individually decorated

Superior Junior Suite, Forrest/ Courtyard View, Partially Balcony, Whirlpool, Spa Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+)

Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe, Zurichsee/ Alps View, Balcony, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Grand, Panoramic View, Balcony, Whirlpool, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+)

Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Deluxe, Alps/ Zurichsee View, Balcony, Whirlpool, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+)

Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player

Deluxe Suite, Panoramic View, Partially Balcony, Livingroom, Whirlpool, Butler,Spa Access(12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 97 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+)

Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+) | Living area | 77-cm LCD TV with digital channels, TV, DVD player

Superior Suite, Partial View, Balcony, Living Room, Sauna Butler, Spa Access (12 years+)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 83 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+)

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player

Golf Suite, 170 m2, Panoramic View, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 141 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+)

Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+) | Living room | 77-cm LCD TV with digital channels, TV, DVD player

Grand Suite, Panoramic Rooftop, Livingroom, Fireplace, Sauna, Butler, Spa Access (12 years+)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 104 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Storchen Zurich

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, 309 reviews
The price is SAR 2,193
SAR 2,305 total
includes taxes & fees
2 Feb - 3 Feb
Storchen Zurich

About the neighborhood

Map
Kurhausstrasse 65, Zürich, ZH, 8032

What's nearby

  • Zoo Zurich - 3 min drive
  • ETH Zurich - 5 min drive
  • Zürich Opera House - 5 min drive
  • Zurich Town Hall - 6 min drive
  • Swiss National Museum - 6 min drive

Getting around

  • Dolder S-Bahn - 4 min walk
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪The Dolder Bar - ‬1 min walk
  • ‪Zoo Cafe - ‬4 min drive
  • ‪Kinderspital Cafeteria - ‬18 min walk
  • ‪Hausammann - ‬18 min walk
  • ‪Antiquario da Marco - ‬5 min drive

About this property

The Dolder Grand

Luxury boutique hotel near Zoo Zurich
At The Dolder Grand, you can look forward to a golf course, a poolside bar, and a terrace. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Fitness classes and Pilates classes are offered at the health club; other things to do include ice skating. In addition to shopping on site and mini golf, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Limo/town car service, local cuisine breakfast (surcharge), and bike rentals
  • 2 outdoor tennis courts, valet parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 175 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 77-cm HDTVs with digital channels and DVD players
  • Wardrobes/closets, separate sitting areas, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 3 km
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 55.00 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Restaurant
  • Restaurant Saltz
  • Blooms
  • Mikuriya
  • Pop Up Restaurant

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Golf course
  • Ice skating
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (3412 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 77-cm LCD TV
  • Digital channels
  • DVD player
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 24 2025 to March 7 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per day
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 250 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 970 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately CHF 55.00 per person
  • Airport shuttle fee: CHF 160 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are not allowed in the spa and children under 17 years old must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Dolder
Dolder Grand
Dolder Grand Hotel
Dolder Grand Hotel Zurich
Dolder Grand Zurich
Grand Dolder
Dolder Grand Hotel Zürich
Hotel Dolder Grand
The Dolder Grand Hotel
Dolder Grand zürich

Frequently asked questions

Does The Dolder Grand have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 24 2025 to March 7 2025 (completion date subject to change).

Is The Dolder Grand pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per day.

How much is parking at The Dolder Grand?

Self parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night.

What time is check-in at The Dolder Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Dolder Grand?

Check-out is at noon.

Does The Dolder Grand provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CHF 160 per vehicle applies.

Where is The Dolder Grand located?

This family-friendly Zürich hotel is located in the suburbs, within 1 mi (2 km) of Dolder Sports and Zoo Zurich. Botanical Garden and ETH Zurich are also within 2 mi (3 km). Dolder S-Bahn is only a 4-minute walk and Dolderbahn S-Bahn is 7 minutes.

The Dolder Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 298 out of 357 reviews" "
Rating 8 - Good. 35 out of 357 reviews" "
Rating 6 - Okay. 16 out of 357 reviews" "
Rating 4 - Poor. 3 out of 357 reviews" "
Rating 2 - Terrible. 5 out of 357 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few issues came to bear, but were graciously corrected by management.Hotel is the most beautiful I have ever had the pleasure to stay. Cheers !
Stayed 8 nights in Dec 2024

10/10 Excellent

Mahoua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dolder Grand is a unique property with amazing rooms , spa and grounds. The Saltz restaurant is outstanding and the bar room cozy and stylish. The outstanding art collection that is accessible to all that is in every corner of the property is such a gift! All of the staff are courteous and attentive to our every need. The free shuttle service to old town makes getting to town easy. Additionally getting to old town by taxi or public transport is easy as well. We will definitely stay here again and hopefully go to “the restaurant” their Michelin star restaurant!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Best spa hotel in Zurich!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen, Sewell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and the staff were all courteous, friendly and eager to assist with questions that arose during our stay. The dining was exceptional; however along with excellent quality and service, the finer dining was quite expensive. Especially the addition of wine pairing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Love this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service I recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony, Grain Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is stunning, and the spa was beautiful, but cleanliness was a major issue. The towels were dirty, and the room was dusty. After four weeks in various Swiss hotels, this was the first time we encountered poor hygiene. Loris, who greeted us, was excellent, but despite asking four times, the room was never cleaned properly. We even sent photos, but nothing improved. It became a joke with my wife—we’d return, record videos of the dust, and laugh. After endless apology gifts, we stopped asking. We agreed to stay if they refunded the first uncleaned night and cleaned properly, with a full refund if they failed. They didn’t fulfill their end of the deal and tried to offer a credit instead. The lack of cleaning, excuses (especially from Tim), and disregard for our anniversary made the experience unacceptable. Service failures extended beyond cleaning. The concierge, Peter, failed to book a tour as promised, and they forgot to arrange a ride to dinner, making us late. After that, I arranged my own airport transfer when they quoted 230 CHF in a Sprinter Van for a ride that cost us 35 CHF with Uber Black. The location is ideal for a quiet stay with views, but less convenient if you plan multiple trips into Zurich, as it’s a 15-minute shuttle ride each way. Considering the price, cleanliness issues, poor concierge service, and lack of transparency, I cannot recommend this hotel, especially with other exceptional options in better locations available.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

KONSTANTINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have been at in my life The service, the view, the food, everything was great
Stayed 5 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to upgrade the bedrooms now. Getting very slightly tired. Saltz all-day dining was nice and the outdoor section. Property in public areas well-maintained. Housekeeping needs to ensure no one with a cold even with a mask enters guests rooms. Smoking should be banned on guests room balconies as it gets into guests rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kahee

Stayed 4 nights in Aug 2024

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good!
Stayed 1 night in Sep 2024

10/10 Excellent

Bhupinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great views! Well maintained in all aspects ! Staff went out of their way to accommodate !
Stayed 3 nights in Aug 2024

10/10 Excellent

SAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel and never think twice.
This is one of the best hotel I have been, the staff are really friendly and supportive
Stayed 4 nights in Jul 2024

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic- one of our favorite places to stay in the world. The breakfast is spectacular and so is the spa. I love the spa wing rooms overlooking the lake. Lake view rooms are a must and don’t miss a meal at The Restaurant. In our opinion chef Heiko is better than many 3 star restaurants we’ve been to.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chinenye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have ever stayed at. Definitely a favourite of mine Everything about this hotel is excellent
Stayed 2 nights in Jul 2024

2/10 Terrible

Johnson Adeyinka, Osu

Stayed 14 nights in May 2024

10/10 Excellent

Tropigas de

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tropigas de

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Megan

Stayed 1 night in Apr 2024