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"Everything is good with this hotel. Free drinking bottle water, free afternoon tea are provided for all guests. "

"The W Hotel was by far the best hotel we stayed at in Xi'an. The room was spacious with an amazing design and a large balcony offering fantastic views. Everything was automated and incredibly comfortable. The staff went above and beyond in every aspect of service, from arrival to departure. The breakfast was excellent, with a wide variety of food options. Unfortunately, we didn’t have time to enjoy all the facilities, but when the staff learned it was my birthday, they surprised me with a beautifully written card, fresh fruit, a delicious cake, and a thoughtful gift. I’ve never experienced such a personal touch at any other hotel!"

"Fantastic hotel. The location was great for exploring both the Muslim Quarter and the wider city. The room was very spacious and the beds were extremely comfy. The breakfast and evening food was a real bonus but a special mention goes to Anna who was lovely and helped us each day. While we had already booked tours and trips, Anna can also book those for you if you dont want to pre-plan. Xi'an is a lovely city - much more than the terracotta warriors (although these were, of course, amazing). Highly recommended - I'd definfitelt stay here again if I'm back in the area. "

"Super nice hotel , stayed here multiple times a year. "

"Great location in the heart of city center right in back of a subway entrance. Staff are extremely friendly. Nice rooms with comfortable beds and free water and washer. Would definitely come back the next time I visit Xi'an!"

"Would be better if the main entrance was facing the Main Street instead of an alleyway."

"Unforgettable experience"

"I love it"

"This hotel went above and beyond our customer service expectations. "