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"Overall, the stay was great. It’s a beautiful hotel with well kept facilities. The pool and spa are great. The breakfast is wonderful! We had only one complaint: the shuttle to the train station. Upon check out we were asked if we wanted to use it and said yes. It was scheduled to leave 10 minutes later and no one showed up to drive the van. We waited about 15 minutes after it was scheduled to leave and no one ever came. It was at checkout time so the lobby was very busy and we didn’t have time to stand in line to talk to someone at the service desk. We missed the train we originally planned for, took the bus to the station, and it delayed our return trip to Milan. It was a frustrating experience. Overall, the stay was lovely but that was a sour note to end on. "

"It was absolutely perfect. When we arrived, they told us that they upgraded our room and we didn't ask for anything. What a nice surprise! "

"All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station"

"What a wonderful hotel… the staff was both friendly and professional… the room was clean and comfortable. Had a lovely drink in the Sky Bar … and a great start to the day with the breakfast. Lots of dining options nearby "

"The staff made the stay one of the more memorable from the different hotels we stayed in . "