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Hotel Matthiol

4.0 star property
Slopeside hotel with ice skating

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matthiol

Outdoor spa tub
Front of property - evening/night
Reception
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Pet friendly
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room) | 1 bedroom, premium bedding, minibar, in-room safe

Double Room, Mountain View (Spa Double Room)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Room

SCHLOSS Zermatt - Active & CBD Spa Hotel

Pool
Breakfast included
Spa
Pet friendly
10.0 out of 10, Exceptional, (65)
The price is SAR 1,860
SAR 1,964 total
includes taxes & fees
14 Jan - 15 January 2025
SCHLOSS Zermatt - Active & CBD Spa Hotel

About the neighborhood

Map
Moosstrasse 40, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Sunnegga Ski Resort - 51 min drive - 14.4 km
  • Zermatt Visitor Center - 62 min drive - 17.1 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬16 min walk
  • ‪Old Zermatt - ‬18 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬9 min walk
  • ‪Whymper-Stube - ‬18 min walk
  • ‪Papperla Pub - ‬14 min walk

About this property

Hotel Matthiol

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Matthiol and take advantage of a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a hot stone massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like snowshoeing, ice skating, and hiking/biking. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • Free train station pick-up, bike rentals, and babysitting (surcharge)
  • Wedding services, helicopter/airplane tours, and concierge services
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Matthiol boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 31-inch flat-screen TVs with cable channels
  • LED light bulbs, refrigerators, and tablet computers

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free roundtrip train station shuttle
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 31-inch flat-screen TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 14 and May 9.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Is Hotel Matthiol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Matthiol?

This property doesn't offer parking.

What time is check-in at Hotel Matthiol?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Matthiol?

Check-out is at noon.

Does Hotel Matthiol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 900 per person applies.

Where is Hotel Matthiol located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Forest Fun Park are also within 10 minutes. Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 23 minutes.

Hotel Matthiol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 490 reviews" "
Rating 8 - Good. 83 out of 490 reviews" "
Rating 6 - Okay. 10 out of 490 reviews" "
Rating 4 - Poor. 8 out of 490 reviews" "
Rating 2 - Terrible. 2 out of 490 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was perfect, from the room to the service. Not one complaint. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shifra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrick, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024

10/10 Excellent

DJ

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not exaggerating when I say this is my favorite hotel I have stayed in in many trips to Europe. The owners were so kind. The hotel is beautiful and they have so many little touches that make it special. Absolutely loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!
Stayed 2 nights in Sep 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel in Zermatt
Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.
Stayed 2 nights in Sep 2024

10/10 Excellent

david, Edgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Magnum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Surinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Ever
This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent, Shady Shores

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, with exceptional room and views. Highly recommend. Hope to return!
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious service and a beautiful property
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comparable to any 5 star resort on this planet in terms of service and cleanliness. The staff was AMAZING. First free drinks, then a tour of the facility. This hotel should teach a master class on service and staff loyalty. Every employee is friendly and eager to serve. I can't recommend Hotel Matthiol enough. I wish they had locations in every city because I'd book them exclusively from here on.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff was very friendly and attentive. The property was very cozy and modern. The breakfast was delicious with many options. The walk to skiing was not too far. In the snowier months you can ski directly to the property for your last run. There was not enough snow for this run but we still enjoyed our stay and would stay again for a ski trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Stayed 2 nights in Feb 2024