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Hotel Holiday

3.0 star property
Step into the charming lobby with its inviting fireplace. Savor delicious French cuisine at La Caleche while enjoying stunning mountain views.

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Photo gallery for Hotel Holiday

Front of property - evening/night
Aerial view
Lobby lounge
Lobby sitting area
Mountain view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi
The current price is SAR 929
SAR 998 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds

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  • Pet friendly
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9.2 out of 10, Wonderful, (381)
The price is SAR 961
SAR 1,031 total
includes taxes & fees
10 Mar - 11 Mar
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About the neighborhood

Map
Gryfelblatte 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 8 min walk
  • Zermatt - Furi - 11 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 18 min walk

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬7 min walk
  • ‪Fuchs - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat Bar - ‬5 min walk
  • ‪Zer Mama Bistro - ‬5 min walk

About this property

Hotel Holiday

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Hotel Holiday. The on-site French cuisine restaurant, La Caleche, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Train station pick-up service, babysitting (surcharge), and an elevator
  • A porter/bellhop, smoke-free premises, and laundry services
  • A front-desk safe, a TV in the lobby, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Holiday have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Balconies, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar

Restaurants on site

  • La Caleche

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 15 and June 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 12 per pet, per day, plus a deposit of CHF 12 per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

Is Hotel Holiday pet-friendly?

Yes, Hotel Holiday allows pets (limit 2 total). There's a deposit of CHF 12 per night and a fee of CHF 12 per pet, per day.

How much is parking at Hotel Holiday?

This property doesn't offer parking.

What time is check-in at Hotel Holiday?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Holiday?

Check-out is at 10 AM.

Where is Hotel Holiday located?

Situated in the historical district, this hotel is within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt Visitor Center and St. Mauritius Church are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is 7 minutes by foot and Zermatt Gornergratbahn Station is 7 minutes.

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Hotel Holiday Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 219 reviews
Rating 8 - Good. 77 out of 219 reviews
Rating 6 - Okay. 14 out of 219 reviews
Rating 4 - Poor. 2 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all the things needed for a pleasant stay
Stayed 7 nights in Feb 2025

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property right in front of the Matterhorn!
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Devdatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Cun

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent and the staff are kind.
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Hotel was awesome! Staff was great! Room was perfect and the breakfast was outstanding! We would stay there again. Beware that the walk to the hotel is steep. Hotel is high up so this could be a challenge to some although we loved it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nikunj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Close to Zermatt station but it’s on a hill so it can be tricky if you have big or lots of luggage. Breakfast was good. I would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Sabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Magedaragamage

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Have some good view of Matterhorn. Easy access to station via electric car for about 13 CHF. Breakfast was really good. Would love to stay again.
Stayed 3 nights in Apr 2024

8/10 Good

Balaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is well maintained. Not so great breakfast for what you pay but cleanliness and other things compensate for it.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and cozy. Excellent breakfast. Good service staff.
Stayed 1 night in Dec 2023

8/10 Good

Chirag

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel with nice views
very nice and near to many attractions, was quite when we visited would be nice to get kettle and some refreshment tea/coffee (I was told it is paid but as one of was offered free)
Stayed 1 night in Aug 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Holiday was a great place to stay in Zermatt. You can easily walk to anywhere in the town from the hotel. The Gonergrat lift is very close to the hotel, and makes it easy for skiing. The staff was friendly, the rooms were clean and the breakfast was an excellent way to start the day. It is also nice that the restaurant is open for dinner and that the food is delicious.

8/10 Good

Teerapol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , excellent service and good location but we paid a bit high , we think “Mountain View room “ means to see Metthahorn view but end up we see another side of mountain, overall is good

8/10 Good

Raman

Liked: Cleanliness, staff & service
Walking distance from train station. Rooms are small but I guess it is expected in a mountain town. Sofa beds are comfortable . Reasonably priced.
Stayed 1 night in Jul 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy hotel.
Awesome hotel only about 200 yards from the town center, so it was convenient. Quiet area too. There is a hill to walk up to the hotel but it didn’t bother anyone in my family. If you’re going skiing it was very convenient to the Sunnegga funicular and the ski rental shop next to it. We loved our room which had a beautiful view of the Matterhorn from the balcony. The whole staff was very friendly. They even had a cool bar/living room off the lobby. And the bowl of oranges in the lobby were absolutely amazing. The breakfast was also very good with tons of options. We want to go back there.
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The hotel was very clean & convenient that it had a restaurant, bar & breakfast. The rooms had a great terrace that had nice views. One of our party was able to get a fantastic photo of the "golden horn" when she happened to wake up at 6am and looked out the window and saw it. We had to make changes to our reservations prior to our visit, the staff was very accommodating and made sure we received confirmation of the change (so much that they called to make sure we saw it), For those wondering about the recent floods, we did not notice anything amiss in the town or hotel. The only issue was having to take a bus for part of the way into Zermatt, but that only provided lovely views, and of course affected the whole town and not just this hotel. No SC but it was not needed during our stay in July.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet area of Zermatt that is less than a 10 minute walk from the train station and 12 minutes from the town center. Rooms are very nice, big and clean. Four single beds, nice big bathroom and same floor as reception. Window view was not great but you don't really go to Zermatt to view things from your window. You walk and hike the area! Breakfast is outstanding with a lot of food choices (fruit, meats, bread, coffee, juice). Staff are quite friendly and always ready to give advice. Would not have any hesitation in booking in this place again.

2/10 Terrible

Verified traveler

👎
I had a reservation at this hotel but had to cancel because my wife became very ill with food poisoning. I fully understood the reservation was non-refundable, but given the situation, I asked Hotels.com to contact the hotel on my behalf to request a partial refund. To my surprise, the hotel refused to offer any flexibility or even attempt to negotiate, despite the circumstances being beyond our control. Their lack of empathy and unwillingness to work with us was extremely disappointing. Next time I’m in Zermatt, I will definitely not be staying here. Very poor customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel con todo lo necesario para disfrutar de las vacaciones.
Stayed 3 nights in Jan 2025

8/10 Good

Ravindra

Stayed 1 night in Dec 2024