Hotel Firefly Reviews, Deals & Photos 2025

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Luxury hotel with a full-service spa and free breakfast

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Dates

March 2025

April 2025

Indoor pool, open 7:00 AM to 9:00 PM, sun loungers

Skylight Loft | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Garden Suite | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Skylight Loft | Living area | Flat-screen TV, video-game console, Netflix, DVD player

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Hot Tub
Gym

SAR 2,932 total

includes taxes & fees

4 Mar - 5 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Deluxe Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Heating

Free cribs/infant beds

60 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished balcony or patio

Soundproofed

Individually furnished

Individually decorated

Heating

Free cribs/infant beds

Kitchen

Refrigerator

30 sq m
Valley view
Sleeps 2
1 King Bed

Chalet Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

150 sq m
Mountain view
Sleeps 8
4 King Beds

Skylight Loft

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

250 sq m
Mountain view
Sleeps 12
6 King Beds

Maxi Suite Deluxe

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

130 sq m
Sleeps 6
3 King Beds

Maxi Suite Panorama

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

130 sq m
Sleeps 6
3 King Beds

Similar properties

Sauna, hot tub, steam room, Turkish bath, hot stone massages

Pool
Hot Tub
Breakfast included
Spa

SAR 2,047 total

includes taxes & fees

24 Mar - 25 Mar

About the neighborhood

Schluhmattstrasse 55, Zermatt, VS, 3920

What's nearby

Zermatt-Matterhorn Ski Paradise - 1 min walk
Zermatt - Furi - 1 min walk
Zermatt-Furi Gondola - 5 min walk
Zermatt Visitor Center - 12 min walk
Sunnegga Ski Resort - 52 min drive

Getting around

Zermatt Gornergratbahn Station - 12 min walk
Sion (SIR) - 75 min drive

Restaurants

‪Restaurant du Pont - ‬6 min walk
‪Brown Cow - pub - ‬9 min walk
‪Old Zermatt - ‬7 min walk
‪Schmuggler-Höhle Zermatt - ‬4 min walk
‪Whymper-Stube - ‬7 min walk

About this property

Hotel Firefly

Luxury upscale hotel near Zermatt-Matterhorn Ski Paradise

Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Hotel Firefly. Active travelers can enjoy rock climbing, a ropes course, and hiking/biking at this hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

You'll also enjoy the following perks during your stay:

An indoor pool with sun loungers
Tour/ticket assistance, games, and a front-desk safe
Luggage storage, free newspapers, and an elevator
A billiards/pool table, concierge services, and smoke-free premises

Room features

All guestrooms are individually furnished, and have comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes.

Other amenities include:

Children's slippers and free infant beds
Hypo-allergenic bedding and Tempur-Pedic beds
Free toiletries and hair dryers
Flat-screen TVs with Netflix, streaming services, and cable channels
Furnished balconies or patios, heated floors, and kitchens

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Ski shuttle nearby

Food and drink

Free cooked-to-order breakfast available daily 7 AM–noon
1 bar

Things to do

Arcade/game room
Billiards/pool table
Fitness center
Foosball table
Full-service spa
Hiking/biking trails
Indoor pool
Mountain biking
Rock climbing
Ropes course
Sauna
Hot tub
Steam room

Family friendly

Arcade/game room
DVD player
Free cribs/infant beds
Indoor pool
Kitchen
Laundry facilities
Refrigerator
Soundproofed rooms

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Tour/ticket assistance

Outdoors

Garden
Pool sun loungers
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair accessible (may have limitations)

Games
Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating
Hypo-allergenic bedding
Tempur-Pedic bed

Bathroom

Bathrobes
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)

Entertainment

Cable/satellite channels
DVD player
Flat-screen TV
iPod dock
Netflix
Streaming services
Video games
Video-game console

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Kitchen
Minibar
Oven
Paper towels
Refrigerator
Stovetop
Toaster

Outdoor space

Furnished balcony or patio

Children's slippers
Heated floors
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Zermatt is in a car-free zone and can be reached only by train.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 150.00 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Pet fee: CHF 30.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

A car is not required for transportation to and from this property

Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Firefly Hotel

Firefly Hotel Zermatt

Firefly Zermatt

Hotel Firefly Zermatt

Hotel Firefly Hotel

Hotel Firefly Zermatt

Hotel Firefly Hotel Zermatt

Frequently asked questions

Does Hotel Firefly have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel Firefly pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Firefly?

This property doesn't offer parking.

What time is check-in at Hotel Firefly?

Check-in start time: 4:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Firefly?

Check-out is at 11 AM.

Where is Hotel Firefly located?

This family-friendly Zermatt hotel is located in the mountains, steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Zermatt-Furi Gondola and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 12 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 12 minutes.

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