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"One of our best hotel experiences ever! Truly unique design of this hotel, just fascinating how they have a tall tower of smooth river rocks in the central lobby which reach from floor to ceiling and are contained within a wire cage, and then the undulating floor balconies surround it. The breakfast room on the top floor had an incredible view of the Guggenheim and a very delicious breakfast. Fresh papaya! Our room was comfortable and had everything we needed. The staff were friendly and very helpful. Loved everything about The Artist! Also, there is a chocolate shop called Miss Choc Ole just down the street that makes its own confections and boxes them on site. You can get some wonderful locally produced gifts here as well as deeply satisfying and thick hot chocolate."

"The staff was very helpful. The room was clean, the bed was comfortable, and all the amenities worked properly. One of the best hotels I’ve stayed in. "

"Great location and easy access "

"Everyone we have met at the property is friendly and helpful! "

"Excellent Breakfast - ready very early -great for and early flight - 5 minutes from the airport and good. shuttle service; Highly recommended "

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"Very good city centre hotel. Good central Bilbao location (we walked to both old town and the Guggenheim) with bonus of (quite expensive) parking. Classic looking exterior but inside a very good, modern hotel. Reception staff were friendly and helpful. We'd booked a classic double but were given a room upgrade and were extremely happy with the room we had. Very spacious, well equipped and comfortable, looking out on to the street. Buffet breakfast offered good choice, very enjoyable. For the price we paid for this stay it was excellent value and we would happily return."

"Incredible breakfast each day and Incredible service provided by front desk."

"Excellent property location and amazing staff"