We have used HomeAway for prior bookings in the area and this ranks as the lowest satisfaction we have had for staying at Sam Rayburn.
Pros:
The location was good and had a nice porch to sit on to look out to the lake. One of the better views we have had. There is a beach area that is very short walk for the kids to mess around in the water. Location is also a nice if you are coming from the west. There was enough room for a boat, lots of space under the house and had plenty of space inside for the 6 people that came. Check in process was easy with a lock box on the door and all the paperwork could be processed electronically.
Now for the Cons:
I was very disappointed in the listing. We specifically searched for a house that allowed pets. It stated "pets welcome, pets allowed" and no where did it say when booked that it would be on a case by case basis. Trying to be considerate to inform what type of dog we would be bringing, we were told that the dog would not be allowed. Requesting clarification where in the listing it said that, the property manager pointed me to a listing not on HomeAway. Reminding them that I booked on HomeAway, they informed me that HomeAway was not pulling the data over, however, HomeAway said it is the responsibility of the owner/property manager for content and accuracy. Then overnight the listing changed. I would recommend that you contact this property manager prior to booking on HomeAway to confirm accuracy.
While location is great, the house is very dated on the inside. Needs several things fixed and maintained. Several times the dishwasher tipped forward as it does not seem to be properly installed. Upstairs loft gets very warm during the day. Bath linens provided need to be thrown out and replaced. Could have real potential if there was more TLC.
Cleanliness was sub par. Heavy layers of dust on the fans, need to have the cleaning service wash the mattress pads, sand in spots on the floor. A disaster of kitchenware in the cabinets and drawers (only 3 butter knives!?). Lots of empty bottles/cans/beach stuff down by the water (not necessarily the owners fault).
The house could have real potential but not in it's current state that we experienced. Will likely look elsewhere when we return.