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Upendo House Hotel

3.5 star property
Guesthouse in Zanzibar Town with free breakfast and spa services

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Photo gallery for Upendo House Hotel

Outdoor pool, sun loungers
Deluxe Double Room | Minibar, in-room safe, individually decorated, blackout drapes
Exterior detail
Interior entrance
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, blackout drapes

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, individually decorated, blackout drapes

Superior Double Room, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Electric kettle
  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, blackout drapes

Superior Double Room

Highlights

Individually decorated
Air conditioning
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
213/214 Hurumzi street, Stone Town, Zanzibar Town

What's nearby

  • Old Fort - 4 min walk - 0.4 km
  • Forodhani Gardens - 5 min walk - 0.4 km
  • Shangani Beach - 5 min walk - 0.5 km
  • Slave Market - 6 min walk - 0.6 km
  • Zanzibar Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 22 min drive

Restaurants

  • ‪Passing Show Hotel - ‬5 min walk
  • ‪Meeting Point Cafe - ‬3 min walk
  • ‪Lukmaan - ‬4 min walk
  • ‪Livingstone Beach Restaurant - ‬6 min walk
  • ‪Zenji Garden Café - ‬4 min walk

About this property

Upendo House Hotel

Guesthouse located in Stone Town
Consider a stay at Upendo House Hotel and take advantage of free continental breakfast, designer stores on site, and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure, a body scrub, or a facial. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.
Additional perks include:
  • An outdoor pool with sun loungers
  • Bike rentals, a front-desk safe, and a porter/bellhop
  • Concierge services, a water dispenser, and beach towels
  • Tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and minibars.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • Recycling and daily housekeeping

Languages

English, Hindi, Swahili

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Upendo House
Upendo in Town
Upendo House Hotel Guesthouse
Upendo House Hotel Zanzibar Town
Upendo House Hotel Guesthouse Zanzibar Town

Frequently asked questions

Does Upendo House Hotel have a pool?

Yes, this property has an outdoor pool.

Is Upendo House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Upendo House Hotel?

Upendo House Hotel doesn't offer parking.

What time is check-in at Upendo House Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Upendo House Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Upendo House Hotel located?

Located in Stone Town, this guesthouse is steps from Shakti Temple, House of Wonders, and Beit el-Sahel (Palace Museum). Hamamni Persian Baths and Malindi Mosque are also within 5 minutes.

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Upendo House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 63 reviews
Rating 8 - Good. 13 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, near everything in stone town and beautiful sunsets at the rooftop pool and bar. Food was espectacular!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in stone town
Great location close to the water, shops, and restaurants. Cute boutique hotel with AC, hot water, great service, and an excellent restaurant with a gorgeous view!
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Beautiful boutique hotel. The staff were also very friendly.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enthralling
We had an amazing time! Excellent service, staff and stunning views from rooftop!
Stayed 2 nights in Jul 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Stone Town and an awesome rooftop pool and bar area. Very friendly and helpful staff. Good food from the on-site restaurant.
Stayed 2 nights in Mar 2023

8/10 Good

Peter

Liked: Amenities, property conditions & facilities
Great hotel. But staff might send what you think are gratuities and then try to charge you for them.
Stayed 2 nights in Aug 2024

10/10 Excellent

Naurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best
Stayed 3 nights in Jan 2024

10/10 Excellent

Claudina fernandes

Liked: Cleanliness, staff & service, property conditions & facilities
Love upendo house. Would book again

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Excellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service on point!!!
I wish I could give this hotel 6 Stars for service, friendliest hotel staff I’ve ever encounter so far. Once again Service is best of the best!!
Stayed 3 nights in Apr 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations. Pool is nice and breakfast was good as well. Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer Cristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
This hotel is located in a great location and is super cute! The rooftop bar/pool/restaurant is really nice and the breakfast is fabulous!! We loved everything we had. The view from the pool is very nice and hip! The boutique in the hotel had very nice high end clothing and other neat stuff. The rooms are small but very nicely done and great bathroom amenities. I would stay here again for sure and I’m kind of a hotel snob but Upendo is super cute and decorated nicely
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends stayed at Park Hyatt for $525 a night. They wished they had my experience.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Upendo Staff
The view from the rooftop pool and the location of the hotel is amazing. Every single staff person I came in contact with at Upendo provided exceptional customer service. By the end of my one week stay, the staff felt like family. I was so sad to leave. I was so well taken care of. Kassim crafted the most delicious and beautiful cocktails. Lydia and Abella provided warm service with a smile during meals in The 5th Restaurant. Benjamin arranged all my excursions, taxi and overall concierge services. Rita and Krishna greeted us daily and made sure everything was going well. It was also great being able to spend time at the Upendo Beach house location. We met other travelers during cocktail hour on the rooftop. Zanzibar is a beautiful place but the staff here made my trip!
Stayed 6 nights in Nov 2024

10/10 Excellent

Opubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended stonetown stay
Comfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man). The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Was on the first floor, streets were extremely noisy till very early on in the morning. Music & noise. No lift but staff did help with bags. Staff were extremely friendly and helpful. Bathroom is a wet room so whole floor is soaked. Food & cocktails were nice.
Stayed 2 nights in Jun 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the shower is amazing. The restaurant is also really nice. The only downside was the noise. We were on the first floor (one above ground level) and it was so loud from the street. We could hear phones ringing from the street below and everyone’s conversations, yelling, and music from a nearby restaurant. It kept us up at night. Other than that, it was really clean, the rooftop bar and pool were really nice and the staff was super friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

CLEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Upendo House for a week while in town for a conference. The room was very chic, comfortable for my week in Stone Town, and all the staff were very helpful and accommodating. While Stone Town is small and nothing is very far, Upendo House was very close to everything and easy to navigate to. The rooftop was beautiful with some of the best views I saw while in Stone Town. On my last day I had a deep tissue massage which was excellent and relaxing, much needed after my week of work!
Stayed 7 nights in Nov 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile each day and the staff went out of their way to make us feel at home and comfortable. We arrived very early and they were kind enough to get us into teh room prior to check in. Only complaint was the water cut out briefly while showering on occasion as we were on the 3rd floor and teh plumbing is a bit dated. Wonderful rooftop restaurant with great food and drinks. We also enjoyed the rooftop pool although it was a little chilly. Hotel is close to everything and we felt very safe.

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein tolles Hotel! Ruhig und kein aber mit viel Charm! Eine richtige Oase direkt im Zentrum ider lebendigen Staft. Ganz besonders ist das Frühsrück und das Restaurant mit dem Pool und der Rooftopbar mit Blick über die Stadt bis zum Meer! Wir können dieses Hotel sehr empfehlen.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Eva

Stayed 2 nights in Nov 2024

2/10 Terrible

Stacey

Stayed 2 nights in Mar 2024

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024