Find Hotel with a Concierge in Zafferana Etnea

"After some initial difficulties the stay was very positive. In the beginning we were offered a horrendous room which was absolutely not acceptable. After complaining we were offered a free upgrade and the room was good. Nice location with direct access to the sea. Staff is friendly and the property well kept. Parking is free and close to the rooms in a closed parking area. There is a nice bar and restaurant in the hotel. "

"This hotel is wonderful. A breathtaking location, extremely friendly staff and great service! I was honestly extremely impressed and I travel a lot in this area!"

"Location is excellent, just ensure to turn left from the lobby door. The right side is “red light” district the staff said. Other than that, it’s safe and clean and very near to many great restaurants. "

"Excellent location and very comfortable rooms"

"The hotel was beautiful, clean, and in a great location. The staff was very friendly, helpful, and gave us great recommendations. It was our honeymoon and they upgraded our suite, the room was immaculate and the view was stunning. Giuseppe at the front desk was awesome. The food was delicious. The weather was rainy but we still had an amazing time. 10/10 honeymoon."

"BEST HOTEL EVER "

"My wife and I just returned from a week-long stay at the Mazzaro sea Palace. We were captivated by everything about the resort, but most notably the superior quality of the staff. To begin, the hotel is in a beautiful setting on a small, peaceful cove. Our junior suite was large, well-appointed, comfortable, and spotless. The twice-daily room service ensured that it remained that way throughout our stay. We loved our private balcony where we could read, listen to music, and just absorb our beautiful, sunny, and warm environs. There were a couple of minor mechanical issues with equipment in our room, but those were fully rectified in but a few minutes. The breakfast fare was varied and nutritious. The dinner menu was first class, the food delicious, wine selection excellent. We were ably assisted in planning reasonably-priced day excursions to locations of interest outside of Taormina. By far the best part of staying at the Mazzaro Sea Palace was the superior caliber of the staff--front desk, restaurant wait staff, room keeping, pool and beach attendants, maintenance staff, concierge, and bell hops. Since we stayed a full week we were able to interact with several employees. Without a single exception, each individual employee did everything they could to ensure our comfort and best experience, doing so in an authentic and very friendly manner. If you're seeking an extraordinary five star experience in Sicilia, we highly recommend the Mazzaro Sea Palace."