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Hotel La Casa de los Árboles

4.5 star property
Boardwalk/promenade hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Hotel La Casa de los Árboles

Deluxe Double Room, 2 Queen Beds, Courtyard View | Courtyard view
Exterior
Indoor pool, 3 outdoor pools
Living area
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Down duvet
Premium bedding
Portable fan
Free extra futon mattress
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Courtyard View

Living area

Deluxe Double Room, 2 Queen Beds, Courtyard View

Highlights

Individually furnished
Individually decorated
Portable fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Allende, 13, Zacualpan, MOR, 62890

What's nearby

  • Playa Chila Turtle Camp - 8 min walk - 0.7 km
  • Agua Hedionda Thermal Waters - 25 min drive - 25.3 km
  • El Almeal Thermal Waters - 26 min drive - 26.4 km
  • Los Limones Thermal Waters - 26 min drive - 26.1 km
  • Six Flags Hurricane Harbor Oaxtepec - 33 min drive - 36.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪cecina "El Paradero - ‬15 min drive
  • ‪Mercado de Amayuca - ‬14 min drive
  • ‪Huazotl - ‬8 min drive
  • ‪Fabrica de Dulces Sonrisas - ‬9 min drive
  • ‪Cuexcomate - ‬22 min drive

About this property

Hotel La Casa de los Árboles

Luxury eco-certified hotel on the boardwalk/promenade
A free daily manager's reception, a terrace, and an art gallery on site are just a few of the amenities provided at Hotel La Casa de los Árboles. Indulge in a facial, a deep-tissue massage, and hydrotherapy at LA CASA DE LOS ÁRBOLES, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks include:
  • 3 outdoor pools and an indoor pool
  • Free valet parking
  • A 24-hour front desk, massage treatment rooms, and wedding services
  • A gift shop, a computer station, and 3 meeting rooms
Room features
All 50 individually furnished rooms include thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like safes.
Other conveniences in all rooms include:
  • Rainfall showers and shampoo
  • Portable fans, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Free daily reception

Restaurants on site

  • RECUERDOS
  • CORAL
  • BAR NARANJOS

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Indoor pool
  • Playground
  • Private picnics

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hospital bed available
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Portable fan
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

La Casa Los Arboles Zacualpan
Hotel La Casa de los Árboles Hotel
Hotel La Casa de los Árboles Zacualpan
Hotel La Casa de los Árboles Hotel Zacualpan

Frequently asked questions

Does Hotel La Casa de los Árboles have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is available 24 hours a day.

Is Hotel La Casa de los Árboles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Casa de los Árboles?

Valet parking is free at this property.

What time is check-in at Hotel La Casa de los Árboles?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel La Casa de los Árboles?

Check-out is at 11:00 AM.

Where is Hotel La Casa de los Árboles located?

Located on the boardwalk/promenade, this family-friendly hotel is 22.4 mi (36.1 km) from Six Flags Hurricane Harbor Oaxtepec.

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Hotel La Casa de los Árboles Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MAGALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! the immersive place awesome, the staff goes the extra mile to make you feel welcome, the pool and jacuzzi area are very nice and well kept, great spa too!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Aug 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alejandro

Liked: Amenities
Bien el spa
Stayed 2 nights in Jan 2025

6/10 Okay

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocas amenidades y caras
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA SILVIA RIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ARELI DIAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa propiedad, única y con un servicio estupendo. La recomiendo ampliamente
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para ir a descansar y desconectarte de todo el caos, si vienes de la ciudad. Excelentes piezas de arte, y buenas dinámicas de inmersión. Además de que todo el personal siempre brindaba el mejor servicio y actitud.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pilar

Stayed 1 night in Apr 2024

6/10 Okay

Judith

Disliked: Staff & service
El personal no ha recibido capacitación. El check in fue lento y tortuoso; nunca nos pudieron dar explicaciones útiles para poder disfrutar de todo lo que tiene el hotel. Nunca nos ofrecieron un mapa de las instalaciones es y, como no hay señalamientos, fue muy difícil descubrir todas las piscinas y otras facilidades.
Stayed 1 night in Mar 2024

8/10 Good

Maria del Carmen

Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Lourdes A

Disliked: Cleanliness, staff & service, property conditions & facilities
Excentrico en medio de la nada, fatal servicio
Si lo tuyo es ir a un lugar psicodelico y excentrico, este es para ti, es un concepto raro en medio de la nada. Durante nuestra visita el personal fue poco flexible y empatico, el 31 de diciembre mi papa y hermano vinieron a comer al restaurante del hotel porque era mi cumpleaños (previamente pregunté en restaurante si estaba abierto al publico para comer a lo que dijeron que si) y cuando llegaron, simplemente les negaron la entrada que por estar muy ocupados con la cena de año nuevo. Los dejaron en la banqueta y les cerraron la reja... la verdad muy desagradable, pierden de vista quien es el cliente, habia restaurante para comer para huespedes pero no para externos... que diferencia podian ser atender a dos personas mas despues de haber manejado 40 minutos para llegar al pueblo perdido.. Yo no regreso. La cena de año nuevo desabrida
Stayed 2 nights in Dec 2023

10/10 Excellent

ROGELIO

Stayed 1 night in Nov 2023

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para conocer al menos una vez en la vida
Hotel único, toda una experiencias hospedarse en un lugar que te transporta, no te imaginas algo así en una población pequeña. La zona del bar tiene una mesa de billar que complementa la experiencia. La comida muy buen, tradicional de la zona. Solo mejoraría el servicio de wifi en las habitaciones es lento e intermitente. Las habitaciones no tienen TV.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, room comfort
Es un hotel excelente. Hermoso, te asegura la privacidad y tranquilidad. La Atencion es prácticamente personalizada. Para mi el único problema fue la falta de internet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, especialmente el trato.
Stayed 2 nights in Aug 2023

10/10 Excellent

Danilo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Stayed 2 nights in May 2023

8/10 Good

roberto

Liked: Cleanliness, property conditions & facilities
Decoración . El spa deja mucho que desear .
Stayed 2 nights in May 2023

10/10 Excellent

ÁNGEL

Stayed 1 night in Apr 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta espectacular, limpio, ordenado, comodo
Stayed 2 nights in Apr 2023

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es estupendo, tranquilo
Stayed 1 night in Apr 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magia y hospitalidad en este hotel
El hotel es hermoso, lleno de arte, espacios y actividades para disfrutar y descansar. Sin duda volveremos
Stayed 2 nights in Mar 2023