2/10 Terrible
Leah
28 January 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
We traveled for a celebration of life and have used this hotel many times in the past. The way that us as guests were treated was ridiculous. We had rented between 8-10 rooms because we all wanted to stay at the same hotel but were told that we couldnt hang out in the lounge area bc there were too many of us (again mostly hotel guests). We had done this every other time so we asked why we werent being allowed to this time and were told we couldnt talk to management because they werent working that night and they wouldnt bother them with our issue. After requesting to talk to the manager again (never got to), the police were called on us. They then made claims to the police that they received complaints at breakfast about us congregating- clearly a lie because we didnt all eat at the same time and again everyone that did eat the breakfast, were paying hotel guests. We were told to go to our rooms, leave, or we would be trespassed. As most of us were staying at least 1 more night, we left and went elsewhere but i highly do not recommend this establishment and will not be back. The pool was also grimy on the bottom and needed to be cleaned.
Leah
Stayed 2 nights in Jan 2025
