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"Kind staff. "

"Excelente atención por parte de la recepción, siempre muy amables y todo muy limpio y ordenado, fácil acceso desde y hacia el aeropuerto. Definitivamente volvería q hospedarme en Lotte City Guro."

"We had an exceptional experience with the Grand Hyatt Incheon: Started with the free shuttle that picked us outside terminal 2 @Gate 4A 1st Floor, arrival. As of 1.25.2025, the shuttle arrives at 10 & 40 of every hour; starting early in the evening till 10:00 pm, not sure of the operation hours exactly, travelers should check with hotel website. Upon arriving at the hotel, we had a pleasant and speedy check-in by Jenna. A shout out to Jenna, thank you. For the rest of the stay, we had nothing but high praises for the staff. What’s great is the easiness with travel between airport and hotel, especially for foreign travelers not speaking Korean. We had such a great stay, definitely recommend the grand hyatt Incheon, definitely will return to the hotel, Again, thank you for the experience. "

"The front desk staff is friendly and helpful to guide us how to find places to shop and eat. The hotel is clean and beautiful. Our family had a pleasant time at GLAD. "

"Friendly staff and good services!"