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"We had a wonderful stay at this hotel , stylish and clean. Staff service was above and beyond. We would definitely stay at this hotel again."

"가족 여행, 롯데월드 방문에 최고의 호텔! 저희는 22층 짝수방에 숙박했는데, 사진과 똑같은 석촌호수 뷰를 감상할 수 있었어요. 무엇보다도 주황 단발머리의 친절한 직원분 덕분에 체크인부터 기분 좋게 시작했답니다. 롯데월드와 알라딘 뮤지컬을 이용하기에 최적의 위치였고, 바로 옆에 백화점과 쇼핑몰도 있어서 식사나 쇼핑도 정말 편리했어요. 포켓몬 가오레도 할 수 있어 아이들이 특히 좋아했답니다. 호텔 투숙객은 롯데월드 입장이 빠르고, 중간에 힘들면 객실에서 쉬었다가 재입장도 가능해요. 이 점이 가족 여행에 정말 큰 장점이었어요. 석촌호수를 바라보며 먹는 식사도 분위기 있고 만족스러웠습니다.그리고 가장 인상 깊었던 건 이동주 지배인님의 투숙 후 친절한 피드백 문자였어요! 이런 섬세한 서비스 덕분에 이 호텔이 계속해서 사랑받는 이유를 알겠더라고요. 가족 여행이나 롯데월드 방문을 계획 중이시라면 정말 강력 추천드려요! Perfect Hotel for Families Visiting Lotte World! We stayed on the 22nd floor, in an even-numbered room, and the view of Seokchon Lake was exactly like the photos—absolutely beautiful. One of the highlights of our stay was the super kind staff member with short orange hair, who made check-in warm and welcoming from the start. The hotel is perfectly located for visiting Lotte World and the Aladdin musical. It’s also connected to a department store and shopping mall, which made everything from dining to shopping super convenient. Our kids were thrilled to find Pokémon Ga-Olé machines, and being able to rest in the room and re-enter Lotte World made the whole experience even better for families with children. Having a meal while looking out over Seokchon Lake was such a memorable moment. A special thanks to General Manager Dongjoo Lee, who sent us a thoughtful follow-up message after our stay. That kind of attention to detail and care truly makes this hotel stand out. If you’re planning a family trip or a visit to Lotte World, "

"Wonderful hotel with lovely staff. Very clean, good facilities, and excellent breakfast!"

"Nice hotel"

"Great hotel and awesome staff service. Great location and convenient restaurant and shops . Hotel is clean and smell good like walking to flowers garden. Breakfast was good and great view."

"너무 깨끗하고 아름다운 곳입니다. 적극 추천합니다!"

"We stayed at this hotel during a family wedding event and had such a good experience that we ended up canceling our other reservations to return here for the rest of the trip. We’re already planning to come back next year! The service was excellent throughout our stay—professional, friendly, and attentive, just as expected. We dined at the hotel restaurant a couple of times out of convenience, especially when we were too tired to go out. While the food was decent, it was on the pricey side and not particularly memorable. As a self-proclaimed coffee snob, I was thrilled to find so many amazing cafés within walking distance. The area around the hotel is full of excellent restaurants too—some real gems that we can’t wait to revisit with family next year. My son mentioned that the pool was quite crowded and noisy during the day with lots of young children, so he preferred going later in the evening when it was quieter. I also really appreciated the hotel’s self-service laundry room, which is such a useful amenity during longer stays. However, during our third stay, we noticed that two dryers and one washer were out of order, which made doing laundry a bit tricky. Overall, it was a very comfortable and enjoyable experience. Despite a few minor inconveniences, we felt well taken care of and look forward to staying here again soon."

"N/a"

"Nice modern hotel. Friendly staff. Allowed us to store our bikes in our rooms. Nice evening meal and breakfast (fantastic views over river from restaurant). No hotel bar which we felt was a bit unusual. Hotel feels slightly isolated. Overall, ideal for our bike-packing one night stay"