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Hotel Palmas Cocoyoc

3.0 star property
Family-friendly hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, sun loungers
Lobby sitting area
Lobby lounge
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry
The current price is SAR 149
SAR 178 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738

What's nearby

  • Six Flags Hurricane Harbor Oaxtepec - 3 min drive - 1.9 km
  • Plaza Atrios - 8 min drive - 6.2 km
  • Las Tazas Thermal Waters - 10 min drive - 11.0 km
  • Los Limones Thermal Waters - 12 min drive - 12.4 km
  • Agua Hedionda Thermal Waters - 14 min drive - 14.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 78 min drive

Restaurants

  • ‪Six Flags Pizza - ‬4 min drive
  • ‪Shark Snacks - ‬6 min drive
  • ‪Tianguis de Comida Oaxtepec - ‬2 min drive
  • ‪Restaurante la Chispa - ‬11 min walk
  • ‪Fabrica de Pollo - ‬5 min drive

About this property

Hotel Palmas Cocoyoc

Family-friendly hotel near Six Flags Hurricane Harbor Oaxtepec
A poolside bar, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hotel Palmas Cocoyoc. Treat yourself to a hot stone massage or other spa services. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Babysitting (surcharge), barbecue grills, and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding, in addition to thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with designer toiletries and showers
  • -32-inch flat-screen TVs with premium channels
  • Balconies or patios, daily housekeeping, and desks

Languages

Spanish

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Exterior

XAIL Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
7.4 out of 10, Good, 16 reviews
The price is SAR 254
SAR 304 total
includes taxes & fees
11 Apr - 12 Apr
XAIL Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • -32-inch flat-screen TV
  • Cable channels
  • Premium channels

Outdoor space

  • Balcony or patio

More

  • Desk
  • In-room massage
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 120.0 per day
Cribs (infant beds) are available for MXN 150.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay
  • Rollaway bed fee: MXN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Frequently asked questions

Does Hotel Palmas Cocoyoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Palmas Cocoyoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmas Cocoyoc?

Self parking is free at this property.

What time is check-in at Hotel Palmas Cocoyoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palmas Cocoyoc?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palmas Cocoyoc located?

This family-friendly Yautepec hotel is within 1 mi (2 km) of Universidad Dorados and Six Flags Hurricane Harbor Oaxtepec. Santo Domingo Cultural Museum is 1.8 mi (3 km) away.

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Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 16 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 21 out of 114 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Luis Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024

2/10 Terrible

Clara

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones no son lo que publican en las fotos, no están en buenas condiciones.
Stayed 1 night in Feb 2025

6/10 Okay

Araceli

Alberca no climatizada, no elevador
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024

10/10 Excellent

Norberto

Stayed 1 night in Sep 2024

10/10 Excellent

Idahli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania

Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de atención al cliente
Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024

6/10 Okay

CPC Alfredo E

Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Edgar

Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

EDGAR

Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar limpieza
Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024

6/10 Okay

Martín

Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Solo me gustaria que en la zona de la piscina pusieran un poco de musica.
Stayed 2 nights in Mar 2024

8/10 Good

Luis

Liked: Staff & service
Buen lugar el personal muy atento y te apoyan mucho, lleve una persona en silla de ruedas y me facilitaron la primer habitación en planta baja, también llegue de madrugada y me recibieron sin problema , lo único que me gustaría es que tengan una plataforma para pagar con tarjeta aunque no estés en el establecimiento.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio agradable y confortable
Estuve una sola noche pero sin ningun problema la habitacion limpia y comoda, no tiene aire acondicionado solo un ventilador de pedestal, no utilice la alberca pues no tiene caldera y sali muy temprano, la atencion del mostrador muy buena
Stayed 1 night in Feb 2024

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
La verdad es que solamente revisé las imágenes del hotel, sin embargo hizo falta que revisara los alrededores. Pareciera Hotel de paso y la verdad es que por el precio, si esperaba más. El personal muy bien, pero no me gustó que para poder entrar una hora antes a la habitación para alistarme para una boda, me cobraran 200 pesos. La habitación en términos generales está bien y es sencilla pero cuando nos bañamos tiene como una pequeña fuga en el cancel de la regadera y eso hizo que se saliera agua como tipo fuga al Piso. Pusimos unas toallas para poder usar de tapete. También creo que las toallas deberían de cuidarlas más, me tocó que me dieran toalla de Sport City, Los gimnasios… En términos generales para la estancia y las instalaciones esperaría un precio más bajo
Stayed 1 night in Feb 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en general, llegamos tarde pero como ya se había depositado el depósito en garantía por anticipado estaba disponible el cuarto y pudimos descansar. Es un hotel muy ruidoso por estar a pie de carretera
Stayed 1 night in Feb 2024