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"みなさん優しかった"

"I missed checking in because I did not catch the shinkansen. Nevertheless, when I called to try to cancel, the lady at the other end of the line was extremely helpful and did her best to provide the best service. Although cancellation was not possible because it was done through Expedia (who by the way was not responsive at all), they offered to accommodate us the next morning to eat breakfast and stay in the room until checkout time st 11AM."

"Stay was great"

"A nice hotel!"

"Quite tranquil clean overall a good stay "

"Excellent service and very good breakfast! Close to JR station"

"Hotel is clean, near to train station and the room size is big"

"Convenient location surrounded by a lot of shops. "

"Good!"