Melia Ho Tram Beach Resort

5.0 star property
Escape to an idyllic paradise where tropical vibes meet world-class amenities like water sports and fine dining by the ocean.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Melia Ho Tram Beach Resort

2 outdoor pools, free cabanas, pool umbrellas
The Level 3-Bedroom Beachfront Villa | View from room
2-Bedroom Suite Ocean View | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, individually decorated, individually furnished
2 outdoor pools, free cabanas, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • All inclusive
The current price is SAR 469
SAR 532 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

The Level 4-Bedroom Beachfront Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 465 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 1 Queen Bed and 2 Large Twin Beds

The Level 2-Bedroom Private Pool Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 220 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Large Twin Beds

Junior Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Supreme Room Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Eco-friendly toiletries
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

2-Bedroom Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

The Level 1-Bedroom Oceanfront Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Level 3-Bedroom Beachfront Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Large Twin Beds

The Level 3-Bedroom Oceanfront Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Large Twin Beds

2-Bedroom Family Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
  • 113 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

The Level 2-Bedrooms Oceanfront Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 290 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Large Twin Beds

The Level 1-Bedroom Private Pool Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Eco-friendly toiletries
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

The Level 3-Bedroom Private Pool Villa

Highlights

Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Lake view
  • Sleeps 10
  • 2 King Beds and 2 Large Twin Beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Premium Room (Private Garden)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

The Level 1-Bedroom Private Pool Villa

  • Sleeps 2
  • 1 King Bed

2-Bedroom Family Suite Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

The Level 3-Bedroom Private Pool Villa

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

The Level 3-Bedroom Oceanfront Villa

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

JUNIOR SUITE OCEAN VIEW

  • Sleeps 2
  • 1 King Bed

PREMIUM ROOM PRIVATE GARDEN

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Level 2-Bedroom Oceanfront Villa

  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Supreme Room Oceanfront

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Level 4-Bedroom Beachfront Villa

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

Deluxe Room Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

2 BEDROOM SUITE OCEAN VIEW

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

THE LEVEL 1 BEDROOM OCEAN FRONT VILLA

  • Sleeps 2
  • 1 King Bed

The Level 2-Bedroom Private Pool Villa

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

The Level 3-Bedroom Beachfront Villa

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
Coastal Road, Ho Tram Hamlet, Phuoc Thuan Commune, Xuyen Moc, Ba Ria-Vung Tau

What's nearby

  • Hamptons Plaza Ho Tram - 8 min walk
  • Hamptons Pier - 9 min walk
  • Ho Tram Beach - 3 min drive
  • Binh Chau-Phuoc Buu Nature Reserve - 6 min drive
  • The Bluffs Ho Tram Strip - 10 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 150 min drive

Restaurants

  • ‪Sasa - ‬2 min walk
  • ‪Breeza Beach Club - ‬2 min walk
  • ‪RuNam - ‬9 min walk
  • ‪Quán ăn Kỳ - ‬6 min drive
  • ‪Ba Phi restaurant - ‬6 min drive

About this property

Melia Ho Tram Beach Resort

Luxury family-friendly hotel near Ho Tram Beach
Located close to Hamptons Plaza Ho Tram and Hamptons Pier, Melia Ho Tram Beach Resort provides 2 poolside bars, a swim-up bar, and a coffee shop/cafe. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the gym, as well as activities like kayaking, archery, and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Full breakfast (surcharge), a free bus station shuttle, and bike rentals
  • An outdoor tennis court, beach towels, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 300 individually furnished rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

All inclusive details

All-inclusive room rates at Melia Ho Tram Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free bus station shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: VND 2000000-2600000 for adults and VND 500000-700000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • SaSa
  • Breeza Beach Club
  • Muối
  • Elyxr Cafe

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Living plant wall
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 43-inch LCD TV

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 1390000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 2600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately VND 2000000 to 2600000 for adults, and VND 500000 to 700000 for children
  • Pet fee: VND 1390000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 2600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Ho Tram Hotel Xuyen Moc
Meliá Ho Tram Beach Resort Xuyen Moc
Meliá Ho Tram Beach Xuyen Moc
Hotel Meliá Ho Tram Beach Resort Xuyen Moc
Xuyen Moc Meliá Ho Tram Beach Resort Hotel
Hotel Meliá Ho Tram Beach Resort
Meliá Ho Tram Beach
Meliá Ho Tram
Melia Ho Tram Beach Xuyen Moc
Meliá Ho Tram Beach Resort
Melia Ho Tram Beach Xuyen Moc
Melia Ho Tram Beach Resort Hotel
Melia Ho Tram Beach Resort Xuyen Moc
Melia Ho Tram Beach Resort Hotel Xuyen Moc

Frequently asked questions

Does Melia Ho Tram Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Ho Tram Beach Resort?

As of 1 Safar 2025, prices found for a 1-night stay for 2 adults at Melia Ho Tram Beach Resort on 4 Rabiʻ I 2025 start from $201.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Ho Tram Beach Resort pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of VND 1390000 per pet, per night. Service animals are exempt from fees.

How much is parking at Melia Ho Tram Beach Resort?

Self parking is free at this property.

What time is check-in at Melia Ho Tram Beach Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Ho Tram Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Melia Ho Tram Beach Resort?

Some rate plans available at this property are all-inclusive.

Where is Melia Ho Tram Beach Resort located?

Nestled on the beach, this Xuyen Moc hotel is within a 10-minute walk of Hamptons Plaza Ho Tram and Hamptons Pier. Ho Tram Beach and Binh Chau-Phuoc Buu Nature Reserve are also within 3 mi (5 km).

Melia Ho Tram Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 249 reviews" "
Rating 8 - Good. 49 out of 249 reviews" "
Rating 6 - Okay. 12 out of 249 reviews" "
Rating 4 - Poor. 3 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful resort . Our one bed villa was a massive 120 sq m. The private pool was much more than a plunge pool. Cant fault the quiet but very stylish resort. Staff were knowledgeable and helped With any queries we had. Breakfast was extensive.
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Thuy-giao

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

BAO, Renton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice get-away trip at Ho Tram
Stayed 2 nights in Sep 2024

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment for a quick getaway from city. Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quality - we went for a Level option villa. One of the most spacious accommodation we have ever had! Even had its own splash pool at the rear of the villa. Food is good - both Breeza and Muoi were excellent - we only used the buffet (SaSa) for breakfast - and that was good. Note the resort gets busy at the weekend- so book your dining for Friday and Saturday nights. Staff are all polite and friendly. Although the resort is spread out -you can ask for transport around using the golf buggies!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sylvia

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Mohamed

Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star stay
We had a lovely stay at the Melia. Clean room w a beautiful ocean view. Amazing breakfast buffet with something for everyone. Free bikes to roam about the beautiful property. Amazing pool. Clean beach. Great shuttle to the airport.
Sunset from the hammocks
Beautiful large pool
Great ocean views for morning coffee.
Stayed 2 nights in Oct 2024

6/10 Okay

Mytien

Stayed 2 nights in Oct 2024

6/10 Okay

Mytien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised as one of VN top ten resorts!!!
Melia Ho Tram is proud to be one of the top ten resorts in Vietnam. We read many positive reviews about the resort and so we chose to stay for 4 nights. However, we were quite disappointed with the standard as a five star resort. We did not enjoy our stay as we wished! The front counter service at the breakfast restaurant was not very welcoming. After we gave our feedback to staff at reception, the following days we were offered seating at The Level area. To us, this was unnecessary. On our second night, we had dinner at Muoi restaurant. We ordered three dishes, of which two dishes were not warm enough. We talked to the manager and the dishes were brought back to the kitchen and replaced, yet the temperature was still not right. Our excitement for dinner was diminished. To compensate our disappointment, the manager offered us a bowl of noodle and a dish of honey roasted pork ribs, which this time the temperature was right. Although we were not charged for the meal as a "compensation", our dining was ruined! As a five star restaurant and it is pricey, the food should be served at the right standard from the beginning. One day before we checked out, we found out by chance at reception that we could get 10% discount if we used HSBC card to pay for our meals at the restaurants. We were not advised about this at check in or at the restaurants. All we got was an apology and this matter will be brought to management to train staff properly! Melia, it's disappointing!!!
Stayed 2 nights in Oct 2024

8/10 Good

Gabrielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the suite layout, shower, breakfast. Didn't like limited drinking water in the room, no ice, condensation from the air conditioning, limited dinner options, staff attended to the table to often leaving us to feel rushed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

VISHPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I was only here for a short time, it was probably one of the best times of my holiday. The staff especially were very friendly and always with a smile. I went in September was hotel was quiet than usual but I prefer it like that. Great pool, water sport activities, nice beach and the whole vibe of the place was fantastic
Stayed 2 nights in Sep 2024

8/10 Good

Darsha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

HYEONGUK

Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed couple of nights at the end of our Vietnam vacation. The property is beautiful. We had a 2 bedroom villa which was modern, big, clean and nicely decorated. Unfortunately we ended up there during the monsoon season so we only enjoyed couple of hours on the beach and by the private pool attached to the villa. Breakfast was included and was good, full of options. We were in the level villa and we could enjoy access to the lounge where we could enjoy afternoon snacks and drinks including alkohol. Other than that the property has only 2 restaurants that are quite pricey for Vietnam. But we really enjoyed our time there. We wanted couple of relaxing days after touring Vietnam for 10 day and we were able to relax! I was disappointed that in the villa only water was complimentary. We stayed in 4 other 5 starts hotels while in Vietnam and everywhere else snacks and beer was also complimentary.
Stayed 2 nights in Jul 2024

10/10 Excellent

Binh Su

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your surrounding while walking
It was amazing , nice place to stay at the villa. The bad things was no any other restaurant outside the resort, you are binding to dine inside the resort. there are 2 restaurants and the foods was costly. Be careful when you walk inside the resort especially at dusk , I saw a 3 feet black snake pass in front of me at the lawn and coconut fell off from the tree 6 feet on my side.
Stayed 4 nights in Jun 2024

10/10 Excellent

Koto

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

Nhat

Stayed 1 night in Jun 2024

8/10 Good

Chu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This suppoose to be 4 to 5 start resort Over all resort is very nice clean beautiful and comfort Only 2 things i think the corporate need to deeply consider otherwise the hotel will start losing its star rating to 3 star hotel For the amount of money paid the check process like a 2.5 to 3 star hotel. It is overcrowded overwhelmed the wait time to get room way too long alwaya close to 4pm as specified so dont expect to come around 2pm and think u can check in while check out time is 12 noon..no reason it take 4 hour to clean a room or they need to hire more clean crew.. Also way way too many group tourist booking which mean it bring many sorts of guest with different status meaning the atmosphere and environment is completely not the same as you would host typical guests who value and willing and appreciate 4 to 5 star hotels.. It just way too much it take away the ambiance of 4 or 5 star hotel resort And breakfast always over crowded have to wait for table and get inline for foods.. Just not the type of 4 star hotel im used to.. They just need to cut down the capacity.. Or soon this hotel will be down grade to 3 star The resort built way too nice and too pretty We are loooking forward to come back when we visit vietnam again but management need to deeply consider some improvement on guest selection..avoid tour group as much as possibly...
Stayed 3 nights in Jun 2024

10/10 Excellent

simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very security conscious and high customer satisfaction approach. Also peaceful environment,
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024