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About this property
Hotel Paraiso Encantado
Hotel near Las Pozas
Consider a stay at Hotel Paraiso Encantado and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool, with sun loungers and pool umbrellas
Free self parking
Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, luggage storage, and smoke-free premises
Room features
All guestrooms at Hotel Paraiso Encantado have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Heated floors, tubs or showers, and hair dryers
Wardrobes/closets and daily housekeeping
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Onsite parking options include a carport
Roundtrip airport shuttle (surcharge)
Food and drink
Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 120 for adults and MXN 80 for children
1 restaurant
1 bar
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Outdoors
Garden
Pool sun loungers
Pool umbrellas
Terrace
Accessibility
This property does not have elevators
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Heated floor (bathroom)
Shampoo
Soap
Toilet paper
Towels
More
Iron/ironing board
Local maps
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 80 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 59067989
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla
Frequently asked questions
Does Hotel Paraiso Encantado have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–10:30 PM.
Is Hotel Paraiso Encantado pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Paraiso Encantado?
Self parking is free at this property.
What time is check-in at Hotel Paraiso Encantado?
Check-in start time: noon; Check-in end time: 11:00 PM.
What time is check-out at Hotel Paraiso Encantado?
Check-out is at 11:30 AM.
Does Hotel Paraiso Encantado provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Paraiso Encantado located?
Situated in the historical district, this hotel is steps from Las Pozas and 13.9 mi (22.4 km) from Sierra Gorda Biosphere Reserve.
Hotel Paraiso Encantado Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 24 reviews" "
10 - Excellent
13
Rating 8 - Good. 5 out of 24 reviews" "
8 - Good
5
Rating 6 - Okay. 1 out of 24 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 24 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 24 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Daniel
7 August 2024
Liked: Cleanliness, staff & service
Adequate but noisy
The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Daniel
Stayed 2 nights in Jul 2024
4/10 Poor
Pey
Traveled with group, Traveled with partner
26 December 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio
Pero el inodoro o toilet esta defectuoso emana gases y olores.
Eso es incomodo
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion
Excelente ubicación y servicio! El desayuno esta delicioso
Jose Alejandro
Stayed 1 night in Apr 2021
4/10 Poor
MANUEL
Traveled with family
15 December 2020
Disliked: Property conditions & facilities
Decepcion
El lugar se ve medio abandonado . No tenían Televisión . El aire no funcionaba . Al final nos dieron otra habitación que si tenía aire acondicionado, pero sin TV . La verdad deja mucho que desear. Estuvimos a punto de irnos a otro hotel , pero ya era tarde . No lo recomiendo .